Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
16 May 2023
Verified reviewamazing from start to finish
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A. A.
16 May 2023
Verified reviewI found the vehicle through a Google search, the whole experience went smoothly from enquiry to delivery, from their Gloucester dealership to us in Cambridge.
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A. A.
16 May 2023
Verified reviewvery professional through out the sale process , highly recommended
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A. A.
15 May 2023
Verified reviewI had positive interactions with them.
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A. A.
15 May 2023
Verified reviewPerfect all round, the whole team were fantastic. My experience at Vertu Honda Huddersfield was brilliant. Dante was fantastic, he was patient, knowledgeable and friendly. He was good at his job and explained everything well but wasn't pushy. Upon collection, Marina talked us through the service plan and helped with a few other things for our p/ex. She was friendly and helpful and made the whole process exciting. Mark, the manager, was also working hard in the back to make sure we could drive away in the short time that we had. He was very helpful, welcoming and also courteous with a personal follow up email to make sure we were enjoying our new car. Overall, the whole team were fantastic and I highly recommend them.
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A. A.
14 May 2023
Verified reviewThank you to Owen, Bristol Street Motors Sunderland. I felt a valued customer when i purchased my recent vehicle as he took the time to deal with everything for me, explained all the sales process fully and kept in regular contact. I would not hesistate to purchase a vehicle through Owen again. He is a credit to your organisation.
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A. A.
14 May 2023
Verified reviewThe Salesman Gareth was very helpful and professional throughout.
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A. A.
14 May 2023
Verified reviewBrilliant
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A. A.
14 May 2023
Verified reviewi had a fair price for my trading the sales person was professional
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A. A.
13 May 2023
Verified reviewVery good experience.
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A. A.
13 May 2023
Verified reviewVery satisfied with the sales person, very helpful and great service, highly recommended
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A. A.
13 May 2023
Verified reviewExcellent service from Ros Hunt, thoroughly recommend
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A. A.
13 May 2023
Verified reviewPerfect service from Gary at Bristol Street Motors Shirley.
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A. A.
13 May 2023
Verified reviewVery helpful, friendly and informative
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A. A.
13 May 2023
Verified reviewGreat - speedy and friendly service between first query and receiving car with great communication throughout .
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A. A.
13 May 2023
Verified reviewThe service is excellent.
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A. A.
13 May 2023
Verified reviewGreat company to deal with. Adil went out of his way to make sure that what I requested in terms of vehicle etc, was fulfilled 100%. Have advised family to vist Vertu when looking for their next car.
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A. A.
12 May 2023
Verified reviewGreat service, I would definitely recommend.
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A. A.
12 May 2023
Verified reviewI would recommend Vertu Honda Mansfield due to their helpfulness and their willingness to adapt their procedures to my needs.
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A. A.
12 May 2023
Verified reviewExcellent service from start to finish. Everything clearly explained and a quick turn around when it came to collecting our car.
Reviews displayed in chronological order