Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
19 May 2023
Verified reviewVery easy and no hard sales
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A. A.
19 May 2023
Verified reviewVery good, sales; man was excellent and was not pushy at all. For this alone, I would buy from Macklin Motors in the future.
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A. A.
19 May 2023
Verified reviewFantastic from beginning to the end
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A. A.
18 May 2023
Verified reviewSmooth no hassle new car purchase, Husnain Tayyab was really helpful, thank you!
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A. A.
18 May 2023
Verified reviewI have always had good service from Bristol Street Motors at Hexham, instant in some cases for small problems, and for larger problems the faults and remedies are explained. Also they collect and deliver the car, which is good in freezing weather and especially good if your knees, hips and back are as old as you are yourself.
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A. A.
18 May 2023
Verified reviewBristol Street Motors Ford Stroud were helpful because they were very nice from when I first time been there ! Very nice and helpful dealer Tyler help us to understand everything with finance options and some extra warranties. After it was a bit problem when Tyler and his colleagues help us as much as they could. Now I driving car of my dream and I'm very satisfacted about car and all of support from guys from Bristol Street Motors Ford Stroud !!! Thank you so much !!!!!
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A. A.
18 May 2023
Verified reviewVery good service.
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A. A.
18 May 2023
Verified reviewThe experience at Vertu Honda Lincoln was great because the salesman was very pleasant and explained everything very well
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A. A.
17 May 2023
Verified reviewI had a great experience at Bristol Street Motors Ford Orpington CV. I purchased two vans from the sales advisor Hardip who provided excellent service throughout, answering all of my questions and guiding me through the process with ease. Hardip was knowledgeable, friendly and professional, and made the entire experience a pleasure. The vans were exactly what I was looking for and were both in excellent condition. I would highly recommend this branch.
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A. A.
17 May 2023
Verified reviewExcellent, I couldn't be happier
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A. A.
17 May 2023
Verified reviewVery professional and didn't push you into buying a car which I like. I bought the car because of this.
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A. A.
17 May 2023
Verified reviewVery good, great service. I would recommend Mitch as a car seller
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A. A.
16 May 2023
Verified reviewLove my new car Thankyou Michael Silvestri Top Man!!! :)
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A. A.
16 May 2023
Verified reviewexcellent
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A. A.
16 May 2023
Verified reviewGreat deal on a fully electric car, kept me updated all the way through the process and delivered fast!
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A. A.
16 May 2023
Verified reviewI was very satisfied with the service I received, friendly staff who were very helpful.
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A. A.
16 May 2023
Verified reviewThe sales team were very helpful. My original salesman went onto paternity leave before I completed the purchase but he handed me over to the lovely Alan, who was very helpful and friendly. After picking up my car and realising there wasn't Bluetooth as advertised, Alan ordered a Bluetooth enabling device and fitted it for me, setting it up and making sure it worked before I left.
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A. A.
16 May 2023
Verified reviewSuper helpful and happened so quickly.
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A. A.
16 May 2023
Verified reviewGreat staff, well presented salesroom, and the car was well prepared. No pressure just friendly.
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A. A.
16 May 2023
Verified reviewVery good experience, everything was made very easy and clear from start to finish. No unnecessary hard sell of additional products. They were offered but without being too insistent.
Reviews displayed in chronological order