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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
23 May 2023
Verified reviewAmber West was very professional and made the experience of buying a car very easy and enjoyable. She was keen to assist and answer any questions. I highly recommend this garage because I received excellent customer service.
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A. A.
21 May 2023
Verified reviewSophie Burch and her team represent the highest standards of car sales and help with problem solving. She is exemplary in her work and immensely pleasurable to deal with. I have had 8 private and work cars and had customers' buy cars from KIA. I can't thank Sophie and her team ( including the Service department ) enough. The car didn't need to be delivered, I just picked it up which was perfect for me and servicing comes in many forms so I am completely satisfied.
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A. A.
21 May 2023
Verified reviewGreat service and we're delighted with our car.
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A. A.
21 May 2023
Verified reviewGood, useful filters so there wasn't too much unnecessary info that wasn't relevant to us.
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A. A.
19 May 2023
Verified reviewA massive thankyou to jamie for all his help in finding me another car after an accident couldnt fault them at all so helpful and friendly and never pushy
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A. A.
19 May 2023
Verified reviewprofessional customer servie . I recommend you Patrycja Fabczak:)
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A. A.
19 May 2023
Verified reviewWonder experience
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A. A.
19 May 2023
Verified reviewVertu are second to none.
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A. A.
19 May 2023
Verified reviewExcellent.
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A. A.
19 May 2023
Verified reviewvery quick and stress free
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A. A.
19 May 2023
Verified reviewIf you can look past them pushing loads of extras they are a good company. Just have to be firm with your 'no I don't want to think about it or tell you why I don't want it'.
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A. A.
19 May 2023
Verified reviewQuality and professional service
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A. A.
19 May 2023
Verified reviewBrilliant dealership and very knowledgeable.
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A. A.
19 May 2023
Verified reviewIf you are looking for a car either new or used I would highly recommend Macklin Motors. Great service from very helpful staff who were a pleasure to deal with. I would certainly use Macklin Motors for future car purchases.
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A. A.
19 May 2023
Verified reviewMacklin Motors Vauxhall Dunfermline were fantastic because I was originally looking to downsize my vehicle but after looking at smaller cars they were not suitable. I wasn't pressured to buy an unsuitable car and was given time to research Dacia as I didn't know much about them.
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A. A.
19 May 2023
Verified reviewCar has smoke from exhaust car has hardly been with me been in the garage since purchase
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A. A.
19 May 2023
Verified reviewExcellent. Hassle free process
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A. A.
19 May 2023
Verified reviewBrilliant for start to finish Amy my sales person was friendly attentive and made me feel relaxeed and at ease.
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A. A.
19 May 2023
Verified reviewWe were looking for a used car and had visited several garages previously that day. Craig was the sales person and he was excellent. He listened to what our requirements were and was able to source the ideal vehicle for us. Craig was friendly and professional throughout - a real credit to Macklin Motors. Without him we may have bought elsewhere. Ryan, the Sales Manager, was also very helpful.
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A. A.
19 May 2023
Verified reviewExcellent
Reviews displayed in chronological order
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