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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
11 Jun 2023
Verified reviewExcellent in all respects
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A. A.
11 Jun 2023
Verified reviewVery good
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A. A.
11 Jun 2023
Verified reviewian and joshua excellent customer service
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A. A.
11 Jun 2023
Verified reviewgreat vehicle, fair trade in and well treated, everything went well and after sales, so far, so good!
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A. A.
10 Jun 2023
Verified reviewGreat company to do business with. Meticulous in detail and now strong arm sales tactics
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A. A.
10 Jun 2023
Verified reviewHow it should be !
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A. A.
10 Jun 2023
Verified reviewNice and provide good service.
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A. A.
10 Jun 2023
Verified reviewprofessional
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A. A.
10 Jun 2023
Verified reviewRealy well treated thanks
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A. A.
10 Jun 2023
Verified reviewBristol Street Motors Renault Leicester were really helpful and I'd recommend them because I recently had the pleasure of visiting Bristol Street Motors in Leicester, and I must say, the level of customer service I received was truly outstanding. Shezad, along with his manager, went above and beyond to ensure that my experience was nothing short of excellent. From the moment I walked into the dealership, Shezad greeted me with a warm smile and genuine enthusiasm. He listened attentively to my needs and preferences, providing valuable insights and recommendations throughout the entire process. His knowledge of the vehicles available and their features was impressive, allowing me to make an informed decision. Moreover, Shezad and his manager were more than willing to accommodate my requests, including a few adjustments to the pricing. They were extremely flexible and understanding, working diligently to provide me with an attractive deal that fit my budget. Their willingness to negotiate and offer competitive discounts demonstrated their dedication to customer satisfaction. What impressed me the most about Shezad and his manager was their professionalism and courtesy. They were patient with all of my queries, taking the time to explain every detail in a clear and concise manner. They made me feel valued as a customer and prioritized my needs above all else. I must also mention Toby, another member of the Bristol Street Motors team. Although Shezad and his manager were away on holiday during part of my visit, Toby stepped in seamlessly to ensure that the exceptional customer service continued. His friendly demeanor, product knowledge, and willingness to assist were commendable. In conclusion, I cannot recommend Shezad, his manager, and the team at Bristol Street Motors in Leicester highly enough. Their commitment to providing exceptional customer service, their willingness to go the extra mile, and their ability to offer great discounts make them stand out among other dealerships. Whether you're in search of a new vehicle or need assistance with your purchase, I can assure you that you'll be in excellent hands with Shezad and his manager at Bristol Street Motors.
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A. A.
10 Jun 2023
Verified reviewVery helpful and supportive staff
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A. A.
10 Jun 2023
Verified reviewVery good - Patrick made everything easy from sale to collection
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A. A.
10 Jun 2023
Verified reviewFabulous experience with buying a car. Great staff and fantastic car.
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A. A.
10 Jun 2023
Verified reviewI have used Bristol Street Motors for many years and have always found the staff to be very helpful, but on my last visit the service was outstanding. Channel and her manager were extremely helpful and provided all the much needed guidance I required for buying my car. Channel took her time to test drive the car with me and had patience with me as I took my time to get familiar with the controls and size of the car. Channel's manager also took out time to assist with any questions I had and I was made to feel very welcome and was able to ask any type of question no matter how silly it sounded to them. The whole team at BSM Waltham Cross are amazing and take their customer service to the top tier. I would recommend their services.
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A. A.
10 Jun 2023
Verified reviewVery nice and helpful got what I wanted
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A. A.
10 Jun 2023
Verified reviewgreat experience
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A. A.
9 Jun 2023
Verified reviewComplete satisfaction.
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A. A.
9 Jun 2023
Verified reviewHelpful & knowledgeable sales team & staff
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A. A.
9 Jun 2023
Verified reviewExcellent friendly helpfull
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A. A.
9 Jun 2023
Verified reviewSale personnel listened to what I want in a car. Found a car great finance package, car delivered to me in immaculate condition. Pleasant experience no pushy slaes person just people who listened to what I wanted.
Reviews displayed in chronological order
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