Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
A. A.
13 Jun 2023
Verified reviewMany choices of cars to select and their sales was pretty good and professional. Highly recommanded
-
A. A.
13 Jun 2023
Verified reviewAmazing service from Adrian
-
A. A.
13 Jun 2023
Verified reviewI would use them again
-
A. A.
13 Jun 2023
Verified reviewAfter purchasing the vehicle with a dash-cam that isn't working, I was told that I would have to purchase a Nextbase micro SD card From Halfords (cost £20), I feel this is a poor response after spending £25,000 on a vehicle, after getting the card the dash-cam still isn't working, apperently no one at Vertu Loughborough was able to help, I feel this is poor service. It would change my opinion if they would fix it for me, they have my contact details and I could get the vehicle to their premises
-
A. A.
13 Jun 2023
Verified reviewVery professional service
-
A. A.
13 Jun 2023
Verified reviewGreat service and friendly staff - Esme
-
A. A.
13 Jun 2023
Verified reviewEverything was perfect.
-
A. A.
13 Jun 2023
Verified reviewGreat experience at Vertu Loughborough, brilliant salesman and fantastic selection of cars. Thoroughly recommend.
-
A. A.
13 Jun 2023
Verified reviewVery knowledgable sales team. Kept updated and transaction went smoothly
-
A. A.
13 Jun 2023
Verified reviewThey are professional, supportive and very helpful.
-
A. A.
13 Jun 2023
Verified reviewJust amazing
-
A. A.
13 Jun 2023
Verified reviewA good experience buying from them online. Sales person was very competent. All paperwork sorted out perfectly. I just had a few after sales issues which they sorted out to my complete satisfaction.
-
A. A.
13 Jun 2023
Verified reviewEasy to navigate.
-
A. A.
12 Jun 2023
Verified reviewHelpful and professional
-
A. A.
12 Jun 2023
Verified reviewI got a great deal with them, the sale and communication was smooth. Thank you :)
-
A. A.
12 Jun 2023
Verified reviewAmy, the staff member dealing with us, was very helpful and did not rush for a decision. My husband and I were left to browse at our leisure without pressure. A good, relaxed experience.
-
A. A.
11 Jun 2023
Verified reviewFriendly, helpful, knowledgeable, helped me get the car I wanted. Big thankyou to Michael and Jamie
-
A. A.
11 Jun 2023
Verified reviewThe cheltenham dealership is very attentive and helpful. Always pop in and see the lovely team if you are looking to buy a car!
-
A. A.
11 Jun 2023
Verified reviewLewis went above and beyond helping us. Nothing was too much.
-
A. A.
11 Jun 2023
Verified reviewI had a very positive experience at Bristol Street Motors. Will was very friendly and very helpful. He was attentive and listened to what I was looking for in a car. I am very happy with my purchase and would definitely recommend them
Reviews displayed in chronological order
Contact
Go to website
Certification
