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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
8 Jun 2023
Verified reviewI had a good experience with the sales staff and they were helpful when delaing with any queries I had and issues with the vehicle service history, All resolved quickly for us.
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A. A.
8 Jun 2023
Verified reviewI recently bought a Renault Zoe from Bristol Street Motornation Stockton, and what can I say.... from the moment I walked onto the pitch, right up until taking receipt of the car, the process was easy and efficient. I dealt with Emma from the sales team who is friendly and knowledgeable and put me at ease, no matter how many questions I had, it was never an issue. Once I had picked up the vehicle, Emma made sure I was comfortable with how everything worked before I left. I would definitely recommend this dealership going forward.
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A. A.
8 Jun 2023
Verified reviewvery good quality and service
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A. A.
8 Jun 2023
Verified reviewVery good customer service.
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A. A.
8 Jun 2023
Verified reviewSatisfied customer
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A. A.
8 Jun 2023
Verified reviewProfessional and friendly service, especially Kelson.
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A. A.
7 Jun 2023
Verified reviewOverall a very pleasant experience I have dealt and purchased with them before and always asked for Scott Carpenter who is their salesman he seems to know a lot about the product he is selling not a all pushy very pleasant guy who is a pleasure to deal with.
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A. A.
7 Jun 2023
Verified reviewFriendly service team
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A. A.
7 Jun 2023
Verified reviewthey know their products, courteous, not pushy, well worth a visit if you are shopping around..
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A. A.
7 Jun 2023
Verified reviewThe staff at Bristol Street Motors Skoda Aylesbury were great. They were knowledgeable and helped talk me through the various options available to suit my needs. Jake handled my sale and did so with enthusiasm and professionalism. His manager - John - was also on hand to offer advice and answer any questions I had. The whole process was very simple and they were able to flex to meet my circumstances.
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A. A.
7 Jun 2023
Verified reviewVery polite staff and excellence service. I was made to feel very well looked after. Additionally I wasn't pushed towards any particular vehicles namely increasing my budget or spending in anyway. This made the process much less stressful as I wasn't constantly reiterating my limits. Would recommend!
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A. A.
7 Jun 2023
Verified reviewFantastic service from James Bex
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A. A.
7 Jun 2023
Verified reviewGreat customer service from Andrew.
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A. A.
7 Jun 2023
Verified reviewVery good, great service. I would recommend.
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A. A.
6 Jun 2023
Verified review100% positive and all due to the salesman, he was not pushy and helped ensure we found the right car for us, the after sales care has been 1st rate and I cannot recommend Bristol Street highly enough and that is why we are returning customers. Luke Mee - is a credit to the sales team.
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A. A.
6 Jun 2023
Verified reviewFast and easy service. Fast and responsive to emails and phone calls.
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A. A.
6 Jun 2023
Verified reviewI had an excellent experience with Bristol Street Motors. The Sales man Hass is a great guy who made you feel like nothing was too much trouble and I would love to deal with him again....
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A. A.
6 Jun 2023
Verified reviewAlways reliable, service is second to none and they're always easy to chat to.
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A. A.
6 Jun 2023
Verified reviewGreat
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A. A.
6 Jun 2023
Verified reviewFirst class!
Reviews displayed in chronological order
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