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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
17 Jun 2023
Verified reviewStaff friendly, staff will sort info off manager if not sure. They did not make up answers. After service care at the moment excellent
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A. A.
17 Jun 2023
Verified reviewGreat Car, Fantastic staff, brilliant service,
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A. A.
17 Jun 2023
Verified reviewExcellent experience in every respect.
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A. A.
17 Jun 2023
Verified reviewGreat sales staff made our experience easy from the get go, Buying 2 cars this time we thought was gonna be a nightmare but Michael made it so easy for us, we will definitely be back.
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A. A.
17 Jun 2023
Verified reviewGreat sales made this experience so easy for us, cant thank macklin and especially Michael Riley enough.
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A. A.
17 Jun 2023
Verified reviewMacklin Motors Hyundai Edinburgh West were helpful because I had a problem with the HEV Warning System and the car was serviced teice and the problem didn't go away, so Macklin Motors replaced my car with a newer one.
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A. A.
16 Jun 2023
Verified reviewExcellent
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A. A.
16 Jun 2023
Verified reviewI'd endorse Bristol Street Motors Nissan Widnes because from the moment I inquired about my Nissan Juke, I was given excellent customer service. Max greeted me with so much enthusiasm and nothing was too much for him. After sending me an in depth and useful video of the car, I went into the store to test drive the vehicle. Max sat with me for over an hour and came up with a solution to decrease my monthly payments. I'm so thankful and do not remember a time I received such amazing customer service, I LOVE my new vehicle and really appreciate the patience he had for me on the day. Thank you so, so much!!!
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A. A.
16 Jun 2023
Verified reviewProfessional and friendly staff. Excellent service to purchase my new car
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A. A.
16 Jun 2023
Verified reviewexelent staff
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A. A.
16 Jun 2023
Verified reviewExellent service . Matthew was Friendly helpful, went above and beyond for me to have what I wanted. All within a few days my car was personaly delivered to my home . Unbeatable service from start to finish.
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A. A.
16 Jun 2023
Verified reviewRecommend Bristol Street motors Worcester as all the team are really friendly and always there to help you especially Carl
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A. A.
16 Jun 2023
Verified reviewI have been going to Derby's Bristol Street Motors for years now and always been highly satisfied with my purchases. Staff always seem genuine and have great knowledge of the cars.
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A. A.
16 Jun 2023
Verified reviewProfessional, welcoming and knowing what we needed.
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A. A.
16 Jun 2023
Verified reviewVery positive experience. Everyone very helpful from start to finish. I feel I had a good deal all round.
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A. A.
15 Jun 2023
Verified reviewRichard the salesman, looked after us very well, my daughter also bought a car the day before i did as she was looking for a family car, she only had a Corsa, which was no good as she has just gave birth to our first grandchild. She was also so excited to get the car before she was born.
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A. A.
15 Jun 2023
Verified reviewPerfect
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A. A.
15 Jun 2023
Verified reviewExcellent service. The salesman identified what features we wanted and ensured we got them. It was a good buying experience.
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A. A.
15 Jun 2023
Verified reviewExactly what I was looking for Salesman was courteous and knowledgeable and explained and demonstrated all the features of the car. If I wanted to change car in the future l would ask for him.
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A. A.
15 Jun 2023
Verified reviewExcellent experience part exchanging my previous car for a new one. Would recommend to anyone.
Reviews displayed in chronological order
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