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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
15 Jul 2023
Verified reviewThe whole team went above and beyond to help me secure the vehicle and dealt with the finance company on Mt behalf. Very grateful for there professionalism
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A. A.
15 Jul 2023
Verified reviewThe Cath is just brill, no edge to her or pushing you into buy something.
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A. A.
15 Jul 2023
Verified reviewThe team was very professional. They went above and beyond to help me secure the vehicle. From the original visit and applying for finance, they kept in touch with me on a daily basis to keep me up to date on the progress with the finance company. Could not be happier
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A. A.
15 Jul 2023
Verified reviewThe staff were amazing and went over and above what is expected to ensure no delays with the delivery of my new vehicle
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A. A.
15 Jul 2023
Verified reviewFabulous customer service Would recommend this company 👌
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A. A.
15 Jul 2023
Verified reviewFantastic purchase experience, service was impeccable
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A. A.
15 Jul 2023
Verified reviewVery easy to navigate website and obtain all the right information. I left message for callback which was responded to promptly. I was provided with all the information & a video. I did not feel at all pressurised to make a decision to go ahead. After the sale all the documentation was issued and I was kept informed at what stage delivery was at. I felt confident in the online buying process.
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A. A.
15 Jul 2023
Verified reviewReally good customer service and got me in a car that matched my financial and economic needs! Thanks again!
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A. A.
13 Jul 2023
Verified reviewAmazing service. Lovely staff especially Connor and Callum, highly recommend.
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A. A.
13 Jul 2023
Verified reviewExcellent service and value for money
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A. A.
13 Jul 2023
Verified reviewVertu Honda Mansfield were fantastic because they went above and beyond to make sure my experience with them was first class
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A. A.
13 Jul 2023
Verified reviewCustomer service was second to none, we felt a valued customer. Can't fault anything
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A. A.
12 Jul 2023
Verified reviewGreat service, trustworthy.
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A. A.
12 Jul 2023
Verified reviewThe staff were very helpfull friendly and nothing was ever any trouble.We have had a great experience each time we have been to vertu Honda Doncaster .We would highly recommend them.They go over and above.
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A. A.
12 Jul 2023
Verified reviewthe sales staff are professional and very helpful
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A. A.
9 Jul 2023
Verified reviewHonda found the vehicle I wanted and arranged for it to be delivered to my local dealers
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A. A.
9 Jul 2023
Verified reviewExcellent service
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A. A.
9 Jul 2023
Verified reviewExtremely happy with my new car however 2 weeks sfter receiving I have a service prompt for 300 miles time. When buying a car I would expect it to be fully serviced and in top condition.
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A. A.
8 Jul 2023
Verified reviewVery happy person
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A. A.
8 Jul 2023
Verified revieweasy to use site.
Reviews displayed in chronological order
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