Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
7 Jul 2023
Verified reviewvery well looked after
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A. A.
7 Jul 2023
Verified reviewAn easy way of buying a good used car. All problems explained and solved.
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A. A.
7 Jul 2023
Verified reviewGreat
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A. A.
7 Jul 2023
Verified reviewGood standard of service all the way through the buying process, all staff were polite and friendly. A number of issues were highlighted during first viewing (not by me) and remained following delivery, some further issues then highlighted (by me), all issues then addressed over the following two weeks after being put in contact with my local dealership. Overall, very happy with the vehicle and the service, just took a bit longer than it should have.
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A. A.
7 Jul 2023
Verified reviewExcellent staff at Hyundai, all very polite and compotent.
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A. A.
7 Jul 2023
Verified reviewThe experience at Vertu Kia Bradford was fantastic because everything was explained at each stage and the whole process was stress free.
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A. A.
7 Jul 2023
Verified reviewWould recomened.great servi e and they all looked after us through the process of buying our car
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A. A.
6 Jul 2023
Verified reviewI have a great thing about Michael, nice guy
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A. A.
6 Jul 2023
Verified reviewVery good, we wanted a price for our car, saw another we liked and did the deal within 5 days! excellent purchase with which we are very happy!
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A. A.
6 Jul 2023
Verified reviewalways had faith and no problems with the cars sold to me.
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A. A.
6 Jul 2023
Verified reviewThis was my first time with Bristol motor s it was stress free and fast lovley people to do business with I am.very happy with my car and the help get the car I wanted.
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A. A.
6 Jul 2023
Verified revieweasy to use, no hassle, good professional service throughout, and a pleasure to deal with everyone involved.
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A. A.
5 Jul 2023
Verified reviewExcellent customer service, friendly, professional, went the extra mile.
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A. A.
5 Jul 2023
Verified reviewI'd suggest Bristol Street Motors Renault York to a friend because team are friendly, pressure free sales, all options explained properly. I will be buying here in the future
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A. A.
5 Jul 2023
Verified reviewThis was my 4th car with them. The salesman Gregg Parkinson is fantastic. He's very friendly and puts himself in the customers shoes. Very happy with the whole experience
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A. A.
4 Jul 2023
Verified reviewI could not fault anything with the service we received from the moment we step onto the forecourt to look at a car to picking it the keys up
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A. A.
4 Jul 2023
Verified reviewExcellent can't be faulted. My Sales consultant was second to none. Courteous, helpful, knowledgeable and made me feel at ease. Excellent service. Will definitely recommend.
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A. A.
4 Jul 2023
Verified reviewVery good@
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A. A.
4 Jul 2023
Verified reviewGreat service throughout the sales process, Blake was really helpful and went through everything in a friendly and professional manner.
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A. A.
4 Jul 2023
Verified reviewGreat service and quick turnaround of a vehicle which was found off site
Reviews displayed in chronological order