Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
7 Aug 2023
Verified reviewjust the perfect service i have ever received from a car dealership. Will 100% be buying from there again
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A. A.
6 Aug 2023
Verified reviewOne Happy and very satisfied costumer... Brilliant costumer service... keep it up...
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A. A.
6 Aug 2023
Verified reviewFlawless service. Not a single thing which caused me concern. The car was delivered and is in perfect condition - completely as described. Very pleasant and well mannered staff.
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A. A.
6 Aug 2023
Verified reviewgood to deal with
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A. A.
5 Aug 2023
Verified reviewThank You Kenize
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A. A.
5 Aug 2023
Verified reviewMy wife and I recently purchased a Honda Jazz from Vertu Derby and the overall service received from start to finish of the process, from the staff who dealt with our visit particularly the Sales Assistant Sam Walker, was excellent. Thank you.
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A. A.
5 Aug 2023
Verified reviewvery good
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A. A.
4 Aug 2023
Verified reviewTop Class
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A. A.
4 Aug 2023
Verified reviewExcellent service
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A. A.
4 Aug 2023
Verified reviewGreat service all round
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A. A.
4 Aug 2023
Verified reviewGreat service, very friendly and helpful
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A. A.
4 Aug 2023
Verified reviewSales team are great and couldnt do more. The valerting team are below par though and feel a 5 year old could do better.
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A. A.
4 Aug 2023
Verified reviewWe were very well looked after by all staff and got to meet the whole team.
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A. A.
4 Aug 2023
Verified reviewExcellent
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A. A.
4 Aug 2023
Verified reviewsuper service ,great people to deal with ...thanks
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A. A.
4 Aug 2023
Verified review5 stars every time - from purchasing a car to the maintenance and after service.
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A. A.
4 Aug 2023
Verified reviewAbsolutely perfect as ever.
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A. A.
4 Aug 2023
Verified reviewSales staff were very helpful and friendly.
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A. A.
4 Aug 2023
Verified reviewFriendly no fuss experience
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A. A.
4 Aug 2023
Verified reviewGreat from start to finish
Reviews displayed in chronological order