Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
10 Aug 2023
Verified reviewReally good experience. Excellent from sales to handover
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A. A.
10 Aug 2023
Verified reviewMatthew Kelly has helped me all the way and has answered all our queries with regards about the car and finance options. Matt has been professional and has explained everything properly. Bristol Motors has made sure car is in good condition when delivered and has sorted what was needed to be done. Thank you
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A. A.
10 Aug 2023
Verified reviewCan't recommend Andy Russell enough
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A. A.
10 Aug 2023
Verified reviewExcellent ,very professional
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A. A.
10 Aug 2023
Verified reviewThere was No rush into pushing Me into buying any Car.
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A. A.
10 Aug 2023
Verified reviewThe experience at Bristol Street Motors Renault Exeter was great because. Car was a good price. All carried out very easily with car deliverd for free which was excellent as I live over an hour and a half away.
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A. A.
10 Aug 2023
Verified reviewExcellent,and professional staff
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A. A.
10 Aug 2023
Verified reviewExcellent customer service, brilliant in listening to the customer needs and very helpful with good advice.
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A. A.
10 Aug 2023
Verified reviewGreat sales experience
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A. A.
10 Aug 2023
Verified reviewExceptional service at Bristol Street Motors Tamworth.
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A. A.
10 Aug 2023
Verified reviewNice
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A. A.
10 Aug 2023
Verified reviewTotally satisfied with my purchase. Everyone so helpful in this explaining all the functions of my purchase. Would recommend them.
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A. A.
10 Aug 2023
Verified reviewBoth Arzoo and Sonia went above and beyond for me with my car search. Found a perfect car for me and I'm still so happy with it weeks later.
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A. A.
10 Aug 2023
Verified reviewVery positive experience.Staff were attentive.I be would be very likely to return in the future
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A. A.
10 Aug 2023
Verified reviewGreat service from Earl again. This is our third car he has sold to us. Keep up the great work 👍
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A. A.
10 Aug 2023
Verified reviewI'd recommend Bristol Street Motors Ford Cheltenham to a friend because they were fantastic with us and we couldnt fault their service in any way. Dennis was extremely knowledgeable about everything Bristol Street Motors has to offer and able to explain and answer any questions we had. There was no pressure to decide on the spot with anything, we were able to take our time, discuss between ourselves and take the car on a test drive. He was so friendly and professional - a credit to the team at Bristol Street Motors Cheltenham! We've had contact since our purchase to make sure everything's OK and that we are happy. Thank you for a fantastic experience!
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A. A.
10 Aug 2023
Verified reviewNathan Dealt with every thing through out the sale very polite and efficiently
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A. A.
10 Aug 2023
Verified reviewEveryone was really friendly and helpful. Stefan did a great job of helping me through the while process of buying a new car and I couldn't be happier!
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A. A.
10 Aug 2023
Verified reviewI part exchanged my car,got a good price.The purchase of the new car was hassle free everything was explained to me. I found the whole experience was handled very professionally by the salesman and wouldn't hesitate to recommend to friends and family.
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A. A.
10 Aug 2023
Verified reviewMy experience at Bristol Street Motors Peugeot Exeter was positive because of the exceptional customer service I received from their staff. From the moment I walked into the dealership, I was warmly greeted by a friendly receptionist who made me feel instantly welcome. The salesperson who assisted me was extremely knowledgeable about the Peugeot models and took the time to understand my needs and preferences before recommending suitable options. They patiently answered all my questions and provided detailed explanations, ensuring I had a clear understanding of each aspect of the vehicle I was interested in. Furthermore, the salesperson never pressured me into making a quick decision and allowed me ample time to consider my options. Their patience and genuine willingness to help made me feel valued as a customer. Moreover, the dealership itself was clean, well-maintained, and had a pleasant atmosphere. Overall, my experience at Bristol Street Motors Peugeot Exeter surpassed my expectations, and I would highly recommend them to anyone in search of a car.
Reviews displayed in chronological order