Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
10 Aug 2023
Verified reviewPerfect
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A. A.
10 Aug 2023
Verified reviewI had a great experience during the purchase the salesman was great explained a lot to me but the company should get more variety of different car's so customers can have a choice expecially person that do not have alot to spend
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A. A.
10 Aug 2023
Verified reviewWe are very pleased with our crossland thankyou callum for your help
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A. A.
10 Aug 2023
Verified reviewVery professional, courteous staff and nothing was a problem
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A. A.
10 Aug 2023
Verified reviewGreat people and choice of cars
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A. A.
10 Aug 2023
Verified reviewSecond to none
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A. A.
10 Aug 2023
Verified reviewGreat
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A. A.
10 Aug 2023
Verified reviewvery positive
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A. A.
10 Aug 2023
Verified reviewExcellent service
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A. A.
10 Aug 2023
Verified reviewVery nice service and advice
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A. A.
10 Aug 2023
Verified reviewI'd definitely recommend Bristol Street Motors Nissan Derby because my wife bought both her previous and current cars from Bristol Street Motors Nissan Derby and has always been completely satisfied with the service received. Hence my decision to also choose BSM.
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A. A.
10 Aug 2023
Verified reviewBristol Street Motors Vauxhall Durham were helpful because they were very approachable and explained everything in full offered me chances to change my mind or finance options extremely helpful kieron was a great salesman
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A. A.
10 Aug 2023
Verified reviewI had a great experience here as the staff were very welcoming and friendly. They understood our requirements and were very accommodating.
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A. A.
10 Aug 2023
Verified reviewhelpful and informed, found out the answers to any questions I had
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A. A.
10 Aug 2023
Verified reviewDelighted with our purcahse. We had loads of questions as new EV owners. We felt listened to, questions answered, not pushed into buying more than we needed. I felt as if I could trust the person that we were dealing with. Our little Zoe is fabulous!!
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A. A.
10 Aug 2023
Verified reviewGreat experience of buying a second-hand Zoe. Can't fault them.
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A. A.
10 Aug 2023
Verified reviewExtremely knowledgeable, polite and courteous salesman, made my sales experience an absolute pleasure, from the day of order, through to the date of delivery. I highly recommend this dealership.
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A. A.
10 Aug 2023
Verified reviewfirst class the salesman cleared up any questions we had and was very pleasant to deal with.
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A. A.
10 Aug 2023
Verified reviewMax the sales person.was very helpful.all the way through the process
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A. A.
10 Aug 2023
Verified reviewBristol Street Motors are very customer focused and explain everything to you.
Reviews displayed in chronological order