Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
12 Aug 2023
Verified reviewJosh was immensely helpful in finding the car that I needed, explaining all the paperwork and setting everything up for a seamlessly smooth purchase. Thank you!
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A. A.
12 Aug 2023
Verified reviewI would recommend Vertu Nelson for their service and professionalism. Will definitely use them in the future
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A. A.
12 Aug 2023
Verified reviewgood service
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A. A.
12 Aug 2023
Verified reviewGreat bikes, great service by the sales people would definitely recommend
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A. A.
12 Aug 2023
Verified reviewI was very satisfied with the approach and behavior od the staff. Profesionálna, great experience.
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A. A.
12 Aug 2023
Verified reviewMacklin motors is a very friendly and helpful dealership. Thanks.
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A. A.
12 Aug 2023
Verified reviewGreat service and I would highly recommend Vertu to friends and family.
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A. A.
11 Aug 2023
Verified reviewI was very pleased with the way they explained evey detail of the purchase to me
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A. A.
11 Aug 2023
Verified reviewjob well done
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A. A.
11 Aug 2023
Verified reviewTop notch from start to finish
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A. A.
11 Aug 2023
Verified reviewMy experience at Bristol Street Motors Ford Durham was cracking, staff are attentive and happy to help with any issues.
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A. A.
11 Aug 2023
Verified reviewexcellent
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A. A.
11 Aug 2023
Verified reviewTop notch from start to finish. Look forward to going back in 2 years time.
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A. A.
11 Aug 2023
Verified reviewQuick and simple, relaxed sales, however aftercare sales was a little pushy.
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A. A.
11 Aug 2023
Verified reviewGeoff Bradshaw did everything we asked for and more. We are very happy with the car, in fact the whole experience. Personal thanks to Geoff he really did take care of us
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A. A.
11 Aug 2023
Verified reviewCustomer service was brill and after service is brill upto now.
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A. A.
11 Aug 2023
Verified reviewGREAT SERVICE FROM WALKING INTO THE SHOWROOM TO WALKING OUT TO MY NEW CAR THANK YOU (MIKE) AND LAND ROVER GUISELEY.
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A. A.
10 Aug 2023
Verified reviewGreat service and support form the team
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A. A.
10 Aug 2023
Verified reviewGreat experience.
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A. A.
10 Aug 2023
Verified reviewsatisfactory considering it was done over the phone
Reviews displayed in chronological order