Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
A. A.
29 Aug 2023
Verified review!st class in every way .
-
A. A.
29 Aug 2023
Verified reviewExcellent customer service. Sue was amazing. Would 100% use BSM Hartlepool again in the future without a doubt.
-
A. A.
29 Aug 2023
Verified reviewGreat. Ollie York was a friendly, informative and helpful salesman, who found us the perfect car by listening to our requirements and budget perameters and going out of his way to make sure they were met. Would highly recommend him.
-
A. A.
29 Aug 2023
Verified reviewi couldn't fault Bristol Street Motors at Ford Durham. The sales team were very helpful from starting the buying process to the end result.
-
A. A.
29 Aug 2023
Verified reviewSalesman Cory very helpful. Couple of problems to iron out.
-
A. A.
29 Aug 2023
Verified reviewExcellent. A pleasure dealing with Harry Nixon
-
A. A.
29 Aug 2023
Verified reviewFriendly service
-
A. A.
29 Aug 2023
Verified reviewMark Keeling is a very helpful advisor and made my purchase very easy. Highly recommend.
-
A. A.
29 Aug 2023
Verified reviewVery good no pressure. And very courteous. Friendly. Had not bought from Bristol Street motors before, but would be the first port of call when it's time to change my car
-
A. A.
29 Aug 2023
Verified reviewGreat staff, would highly recommend
-
A. A.
29 Aug 2023
Verified reviewEasy enough
-
A. A.
29 Aug 2023
Verified reviewAmazing staff and very helpful when buying a car.
-
A. A.
29 Aug 2023
Verified reviewI got my car in excellent conditions and the staff are friendly.
-
A. A.
29 Aug 2023
Verified reviewThe staff are unbelievably friendly and helpful! Richard, Alex and Sophie answered any questions I had and made the experience much more pleasant
-
A. A.
29 Aug 2023
Verified reviewBetter handover needed at point of sale when the salesperson is on leave, WE spoke to a number of staff re the lack of handbook and were given 3 different answers.
-
A. A.
29 Aug 2023
Verified reviewPerfect service
-
A. A.
29 Aug 2023
Verified reviewMy experience at Bristol Street Motors Citroen Nottingham was positive because from my first connection with them . Tom was amazing from start to finish .
-
A. A.
29 Aug 2023
Verified reviewGreat
-
A. A.
29 Aug 2023
Verified reviewI was very happy with the service at Bristol Street Motors Hyundai Silverlink because they were so friendly and helpful. My journey from start to finish was excellent. My salesman was amazing and helped us with any problems and he solved everything. Would highly recommend to purchase a car with them. AMAZING COMPANY
-
A. A.
29 Aug 2023
Verified reviewFound website easy to look at vehicles, was contacted throughout selecting a car and staff were very accommodating, especially when we changed our minds from the original vehicle to a different one.
Reviews displayed in chronological order