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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
29 Aug 2023
Verified reviewVery easy and quick
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A. A.
29 Aug 2023
Verified reviewVery friendly staff, (epically Romel & Steve) who were happy to help with any questions i had, and found me the exact car to suit my needs
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A. A.
29 Aug 2023
Verified reviewBest car buying experience have ever had.
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A. A.
29 Aug 2023
Verified reviewGreat
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A. A.
29 Aug 2023
Verified reviewextremely polite and helpful with no sales pressure.
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A. A.
29 Aug 2023
Verified reviewmy dealings both with Crewe and Barnstable have been most helpful and informative
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A. A.
29 Aug 2023
Verified reviewExcellent customer service
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A. A.
29 Aug 2023
Verified reviewVery much satisfied
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A. A.
29 Aug 2023
Verified reviewExcellent. Very friendly and efficient. I bought the vehicle on line without viewing it. I trusted them completely.
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A. A.
29 Aug 2023
Verified reviewMade to feel welcome and no pressure added was informed on all aspects of services available
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A. A.
29 Aug 2023
Verified reviewExceptional
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A. A.
29 Aug 2023
Verified reviewVery helpful and friendly team
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A. A.
29 Aug 2023
Verified reviewI was pleased with Bristol Street Motors Vauxhall Hexham and would recommend them because they were very friendly professional and looked after keeping my grandkids entertained with books colourings also drinks. Simon was brilliant sales man made me feel very comfortable and talked me through every thing. Offered test drive which once this was done I immediately brought the car as it drove perfectly for what I was looking for. I am very happy customer I definitely would use them again. I was kept upto date until pick up the car, and also as a after sales courtesy call to check how I was, and if everything was OK with the car, asked if i was still happy. Thank you Bristol Street Motors Hexham and to Simon who sold me the car.
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A. A.
29 Aug 2023
Verified reviewExcellent products and excellent service.
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A. A.
29 Aug 2023
Verified reviewIt worth the waiting when a mechanucal issue apeared
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A. A.
29 Aug 2023
Verified reviewWonderful service and friendly staff, helpful every step of the way
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A. A.
29 Aug 2023
Verified reviewThe staff are very welcoming and Hassan Sadiq listened and understood what I was looking for and found the car to match. He explained everything clearly and made sure I understood the process. Really helpful when collecting the car explaining the cars features and also sorting out all the paperwork. Excellent service.
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A. A.
29 Aug 2023
Verified reviewI bought a used car off yourself this week, a Renault Zoe. When I first contacted your branch I was very close to buying another car off a different company. However, from the outset Jess Bright displayed urgency, professionalism and a willingness to find me a car that met my budget. I've dealt with many car salespeople over the years and Jess just seemed genuine. That service played a huge part in my final decision to purchase the car with yourself, despite the other company trying to match Jess's quote. I then threw a curve ball, and made things especially difficult for Jess when trying to sign my finance agreement. But again she persevered with me, talked me through several phone calls to make sure this was signed as quick as possible. I'm not sure what you guys do with feedback as a company, but I can't rate Jess's service high enough. Buying a car, when finances are tight at home with so many other bills going up, is a tough call and is a stressful decision. But she made it a little easier so thank you Jess.
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A. A.
29 Aug 2023
Verified reviewVery good experience, I have no hesitation in recommending them.
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A. A.
29 Aug 2023
Verified reviewI received excellent service and will recommend Bristol Street Motors Hyundai Exeter. Our thanks especially to Sharon for her help and attention.
Reviews displayed in chronological order
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