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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
21 Sept 2023
Verified reviewPerfect customer service is what they give to you when you are buying a car from them.
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A. A.
21 Sept 2023
Verified reviewExtremely informative and helpful
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A. A.
21 Sept 2023
Verified reviewColin who dealt with me was brilliant was not over selling the car he let the car spk for its self. Answered all my questions and put me at ease on the test drive.
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A. A.
21 Sept 2023
Verified reviewVery good
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A. A.
21 Sept 2023
Verified reviewEasy
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A. A.
21 Sept 2023
Verified reviewThe Salesman was very polite and friendly
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A. A.
21 Sept 2023
Verified reviewThe best it could be. Carrie-Anne was incredible.
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A. A.
21 Sept 2023
Verified reviewExcellent choice, great customer service. Would definitely recommend.
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A. A.
21 Sept 2023
Verified reviewLooked after well by sales staff and office ladies.
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A. A.
20 Sept 2023
Verified reviewThe sales, servicing and call centre teams at Macklin Motors all provided excellent service throughout and it was a no-brainer to go back to them for my PCP deal.
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A. A.
20 Sept 2023
Verified reviewGreat experience would buy my next fancy car from there if I get enough money one day :D
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A. A.
20 Sept 2023
Verified reviewThank you very much for the quick purchase of my new car. you helped us every step of the way
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A. A.
20 Sept 2023
Verified reviewGreat service provided by Ali from ataty to finish.
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A. A.
19 Sept 2023
Verified reviewAbsolutely first class service. Haz and Gemma are fantastic and we had a very positive experience. Haz who I'd in sales also bought my wife some flowers. We had many extras included too. Thank you both of you so, so much! Brilliant and I love my car. King of the Castle
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A. A.
16 Sept 2023
Verified reviewVery satisfied with the service received
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A. A.
16 Sept 2023
Verified reviewGreat experience all round the car is fantastic!
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A. A.
16 Sept 2023
Verified reviewTop quality customer service and are always on hand to help.
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A. A.
16 Sept 2023
Verified reviewGreat service, extremely informative and helpful but not pushy, great follow-up.
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A. A.
16 Sept 2023
Verified reviewVery good service all round. Thank you for everything.
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A. A.
16 Sept 2023
Verified reviewI would highly recommend Virtue Kia, Nottingham. I was delivered fantastic customer service by Hieran Jethwa. All the staff were friendly when we collected the car. Hieran does his job well, he is very informative and kept me updated from the beginning right down to collection of car on everything. Thank you.
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