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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
16 Sept 2023
Verified reviewOverall exchange of my old car to purchase another car was excellent. Credit goes to Ryan the salesman.
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A. A.
16 Sept 2023
Verified reviewGreat sales experience, thanks.
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A. A.
16 Sept 2023
Verified reviewCustomer service was great. Haydn at Bolton Vertu Land Rover was excellent.
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A. A.
16 Sept 2023
Verified reviewThis dealership was just so efficient in the sale of car to me. Would use again if needs arise, thoroughly recommend to friends. A Big Thank You for all that you have done.
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A. A.
16 Sept 2023
Verified reviewVery professional to deal with
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A. A.
16 Sept 2023
Verified reviewFirst class. Very friendly and informative sales people
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A. A.
16 Sept 2023
Verified reviewI found the site easy to navigate
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A. A.
16 Sept 2023
Verified reviewwould highly recommend professional without being pushy very helpful felt I could trust them.
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A. A.
16 Sept 2023
Verified reviewExcellent Dealership, very well ran and the staff members cant do enough for you. David Partington in Sales was a pleasure to deal with from sourcing me a car and Simon in arranging the finance to collection/handover which was superb. Thank you I will continue to buy my vehicle from yourselves,
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A. A.
16 Sept 2023
Verified reviewVery easy to deal with great communication.
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A. A.
16 Sept 2023
Verified reviewRelaxed professional approach, great knowledge of the process and the product, what can be a very stressful process was made into an enjoyable one.
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A. A.
16 Sept 2023
Verified reviewGreat service
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A. A.
16 Sept 2023
Verified reviewFound what we wanted after visiting the showroom in Newcastle, from choosing the car we wanted everything was organised very quickly. We were kept up to date with what was happening at all times.
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A. A.
16 Sept 2023
Verified reviewGood customer service oriented team
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A. A.
16 Sept 2023
Verified reviewI had a fabulous experience buying my car from vertu motors , stress free and almost effortless, jake is a lovely friendly guy who aims to please. The rest of the team I met on collection day were also so accomdating and welcoming. I am in love with my new kia sportage perfect family car for my growing brood. I was unsure what car I wanted and needed , I gave jake a budget and he met it 😁
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A. A.
16 Sept 2023
Verified reviewFabulous
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A. A.
16 Sept 2023
Verified reviewExcellent service all the time
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A. A.
16 Sept 2023
Verified reviewGreat
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A. A.
16 Sept 2023
Verified reviewWe had excellent service. Kevin talked us through our purchase to ensure that everything was suitable for us.
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A. A.
16 Sept 2023
Verified reviewCustomer service was impeccable, very informative, so helpful in every way, definitely get my next car from you. Amazing thank you for your speedy service and fabulous help.
Reviews displayed in chronological order
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