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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
12 Oct 2023
Verified reviewI've had a great experience purchasing my Honda in the Newcastle Branch around a month ago! The customer service was amazing, pleasent, friendly and professional staff who helped me throughout the whole process. I couldn't recommend the Newcastle team enough. I would like to say a big thank you to Samantha who looked after me and helped to choose my car. I have asked quite a few things, and nothing was too much. Samantha was patient, professional and we had a right giggle upon picking up the car! Thank you to the Vertu Honda Team in Newcastle Branch!
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A. A.
12 Oct 2023
Verified reviewI found exactly what I was looking for on the site. Expressed an interest online and was contacted very promptly..I reserved the car there and then. Saw it the next morning and purchased it.
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A. A.
12 Oct 2023
Verified reviewI had a excellent experience with vertu while purchasing my new family car. I found the staff helpful and full of knowledge and happy to answer any question that I may have.
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A. A.
12 Oct 2023
Verified reviewA great dealership that went the extra mile to make sure the car fitted my needs and made the sales and part exchange process as simple and speedy as possible. I one hundred percent recommend buying a car from this dealership especially if you are interested in buying an electric vehicle
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A. A.
12 Oct 2023
Verified reviewThe website is well laid out. The bike are well presented with clear pictures and information. Easy to make contact and make enquiries. I can recommend Vertu
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A. A.
11 Oct 2023
Verified review10/10
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A. A.
11 Oct 2023
Verified reviewExcellent service no complaints whatsoever.
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A. A.
11 Oct 2023
Verified reviewvery impressed with all the staff at bristoll street york .my new car is exactly what we wanted very pleased with the customer care shown to us by the salesman and other staff members
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A. A.
11 Oct 2023
Verified reviewI retired a couple of years ago so I have brought a number of cars over the years of driving but my experience with Bristol Street Motors was first class from entering the showroom to having my new car delivered. No problems along the way and the end result was my happiness when I pick up my new car. Thank you James Harrison and all the team on site for their efforts in delivering my new car. Brilliant!!
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A. A.
11 Oct 2023
Verified reviewVery good
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A. A.
11 Oct 2023
Verified reviewI had a most delightful experience because of the exceptional and outstanding customer service I received from Marcus Ladlow. He's truly a rare gem in the trade.
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A. A.
11 Oct 2023
Verified reviewExcellent, would definitely use again.
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A. A.
11 Oct 2023
Verified reviewFriendly. Put me at ease. Enjoyable experience Heard my needs and answered them. Thanks Dan.
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A. A.
11 Oct 2023
Verified reviewThe experience at Macklin Motors Nissan Glasgow Central was good because the quality of the card was excellent and at a price that beat everywhere else. They were also very patient with the process and time taken for the EST loam to come through.
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A. A.
11 Oct 2023
Verified reviewExcellent service
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A. A.
11 Oct 2023
Verified reviewVery good.
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A. A.
11 Oct 2023
Verified reviewExcellent service,
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A. A.
11 Oct 2023
Verified reviewHelpful staff and well prepated vehicle.
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A. A.
11 Oct 2023
Verified reviewExcellent experience from start to finish.
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A. A.
10 Oct 2023
Verified reviewGood
Reviews displayed in chronological order
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