Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
14 Oct 2023
Verified reviewFirst class sales people when dealing with salesman to manager I believe my needs are definitely important
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A. A.
13 Oct 2023
Verified reviewI highly recommend.
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A. A.
13 Oct 2023
Verified reviewBrilliant from start to finish thanks to Nicholas. Everyone helpfuland friendly.
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A. A.
13 Oct 2023
Verified reviewExcellent service and friendly staff, no high pressure sales pitch.
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A. A.
13 Oct 2023
Verified reviewExcellent.
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A. A.
13 Oct 2023
Verified reviewVery good customer service
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A. A.
13 Oct 2023
Verified reviewI did an online purchase of car and very happy with BSM team demonstrating and delivering as promised to home.
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A. A.
13 Oct 2023
Verified reviewA stress free purchase, with any question I had being answered efficiently, love my new car and would definitely visit Bristol Street Motors again and recommend to friends.
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A. A.
13 Oct 2023
Verified reviewVery good service always treated with the upmost courtesy and respect.
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A. A.
13 Oct 2023
Verified reviewRyan Sheridan and the dealership manager were absolutely amazing to deal with. They were understanding , kind and very efficient . I would definitely use their service again and recommend them in future.
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A. A.
13 Oct 2023
Verified reviewvery professional and always kept us up to date
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A. A.
13 Oct 2023
Verified reviewLeon was extremely competent and helpfull with the purchase of my car. I've never had a car delivered and not seen it in person prior to purchase but he went above and beyond to assist me and the process was seemless and very easy. 10/10 would recommend
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A. A.
13 Oct 2023
Verified reviewExcellent experience form start to completion. Knowledgable friendly sales person who gave impression that nothing was too much trouble. I can say he definitely went the extra mile!
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A. A.
13 Oct 2023
Verified reviewAlthough in excess of 300 miles apart the back -up from Vertu (Tom Harris ) was complete in terms of information , spec of vehicle, information supplied & delivery first class & timely provided. My first time in buying a car over the internet based solely on dealership interaction over the phone, I would recommend them/
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A. A.
12 Oct 2023
Verified reviewGreat work
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A. A.
12 Oct 2023
Verified reviewExcellent service from start to finish. I felt very reassured with the car I was getting and felt no pressure at all
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A. A.
12 Oct 2023
Verified reviewMy experience at Bristol Street Motors Nissan Widnes was great because
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A. A.
12 Oct 2023
Verified reviewEasy process
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A. A.
12 Oct 2023
Verified reviewThe staff at Bristol Street Motors Ford Shirley were good because they weren't pushy and talked me through the process of buying very well. A very happy buyer.
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A. A.
12 Oct 2023
Verified reviewI would recommend Macklin Motors Nissan Glasgow Central to friends and family because it was very easy getting my car from them
Reviews displayed in chronological order