Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
10 Oct 2023
Verified reviewI would rate them 10/10 as a well organized and professional sales team. Very helpful and polite.
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A. A.
10 Oct 2023
Verified reviewMy experience at Bristol Street Motors Vauxhall Waltham Cross was positive because the staffs were great and treated me with respect throughout. They also provided the necessary information prior to the purchase.
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A. A.
10 Oct 2023
Verified reviewMy experience was very positive from the start. Everyone was very helpful and efficient making the whole experience of buying my new car go very smoothly and quickly
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A. A.
10 Oct 2023
Verified reviewGreat service...love the new car
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A. A.
10 Oct 2023
Verified reviewVery helpful and transparent.
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A. A.
10 Oct 2023
Verified reviewNo pressure & good aftersales service
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A. A.
10 Oct 2023
Verified reviewOutstanding customer service! As I said before, Tom and Mohammed Irfan are a real credit to Bristol Street Motors in Sheffield.
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A. A.
10 Oct 2023
Verified reviewI would wholeheartedly endorse Vertu Land Rover Guiseley because the sales advisor, William McMulkin, consistently delivers exceptional service and diligently addresses any concerns or issues. As a result, my experience in purchasing this car was truly outstanding.
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A. A.
10 Oct 2023
Verified reviewFantastic!
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A. A.
10 Oct 2023
Verified reviewVery good experience
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A. A.
10 Oct 2023
Verified reviewA helpful professional team at Nottingham who can help guide you through the whole experience and purchase.
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A. A.
10 Oct 2023
Verified reviewVertu Honda Sunderland were helpful because they discussed everything from finance to aftercare and servicing, staff were extremely friendly and helpful.
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A. A.
10 Oct 2023
Verified reviewI bye two cars frome there every time my experince is wounderfull i recmond all my friend and faimly members to try that
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A. A.
10 Oct 2023
Verified reviewThe experience at Vertu Honda Newcastle was great because the staff were professional, friendly and offered excellent communication and service.
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A. A.
10 Oct 2023
Verified reviewExceptional, unpressured, vehicle buying experience.
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A. A.
9 Oct 2023
Verified reviewAbsolute brilliant experience. Love my new car. I would not buy a car from anywhere else would highly recommend you visit your local BSM dealership.
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A. A.
9 Oct 2023
Verified reviewVery satisfying
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A. A.
9 Oct 2023
Verified reviewFive stars to Stockton branch. Great service even though they're working out of cabins at the minute as the building gets renovated. Nothing was too much trouble and a fair value was given for our old vehicle. Take note Darlington branch where we looked first.
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A. A.
9 Oct 2023
Verified reviewMeets my expectations
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A. A.
8 Oct 2023
Verified reviewA dealer with great customer service. very professional and friendly
Reviews displayed in chronological order