Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
21 Oct 2023
Verified reviewfull support at all stages leading up to hand over on purchase and also after purchase to ensure no issues care. Car fully serviced and immaculately cleaned for hand over
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A. A.
21 Oct 2023
Verified reviewMy experience at Bristol Street Motors Nissan Sheffield was memorable because, Bristol Street Motor was amazing! Jay Walker went above and bevond to make sure I made the right decision when buying my car. His kindness and helpfulness were outstanding, and he made sure the car was in perfect condition. I am beyond pleased with his assistance and would highly recommend him to anyone in need of a new car ⭐️⭐️⭐️⭐️⭐️
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A. A.
21 Oct 2023
Verified reviewAn excellent experience from start to finish
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A. A.
21 Oct 2023
Verified reviewGreat experience
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A. A.
21 Oct 2023
Verified reviewMixed, have had two cars in 4 months due to issues with the first and problems with the second.
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A. A.
21 Oct 2023
Verified reviewThe staff and dealership were all really professional, kind and considerate. The were extremely helpful from the gentleman who helped with parking to the salepeople. I had a very good experience and am more than happy with my new car!!!
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A. A.
21 Oct 2023
Verified reviewGood choice of quality vehicles, friendly sales team and good choice of support products such as extended warranty and fixed price service plan. Would definitely recommend.
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A. A.
21 Oct 2023
Verified reviewWe were very happy with all our dealings with Vertu Nottingham, in the first place the servicing of our 2017 Sorrento following our move to Radcliffe on Trent in 2021. We had also been very happy with our 2009 Sportage so we were always going to purchase our third Kia, which we did with our Ceed from Vertu. Although we have only had it for a couple of weeks, we are very pleased with it, and I got 55.8 mpg on a recent run of about 20 miles. I believe that KIA offer high quality with excellent back up and servicing and not forgetting the 7 year warranty, so have no hesitation in recommending anyone to purchase a KIA from their excellent range.
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A. A.
21 Oct 2023
Verified reviewVery well priced, and open to offers, every thing was done clearly and quickly
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A. A.
20 Oct 2023
Verified reviewLoved it all great staff very nice and very good at telling you ever thing u need to know
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A. A.
20 Oct 2023
Verified reviewVery good service and staff.
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A. A.
20 Oct 2023
Verified reviewFantastic experience with very welcoming and informative staff who did everything they could to ensure a smooth sale.
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A. A.
17 Oct 2023
Verified review5 star
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A. A.
17 Oct 2023
Verified reviewGreat customer service and car went smoothly throughout
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A. A.
17 Oct 2023
Verified reviewgreat service even if they are a bit uncomfortable in dealing with cars that are not Range Rover (due to lack of knowledge, totally understandable). Otherwise happy with all aspects of the purchase and service.
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A. A.
17 Oct 2023
Verified reviewFriendly, knowledgeable team with excellent customer service skills (regardless of the department). Always there to support and answer queries! Highly recommended
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A. A.
14 Oct 2023
Verified reviewVery good customer service really helpful and dud nor feel pressured into buying vehicle
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A. A.
14 Oct 2023
Verified reviewExtremely professional and helpful at all times - never at any time did I feel pressure to buy. I would definitely recommend Macklin Motors to anyone.
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A. A.
14 Oct 2023
Verified reviewGood explanation and service
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A. A.
14 Oct 2023
Verified reviewGreat
Reviews displayed in chronological order