Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
3 Nov 2023
Verified reviewIt was a smooth experience and wasn't pressured into buying anything, the overall experience was great.
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A. A.
3 Nov 2023
Verified reviewEverything was handled very well.
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A. A.
3 Nov 2023
Verified reviewExcellent service from day one till collection.
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A. A.
2 Nov 2023
Verified reviewBristol Street Motors Vauxhall Chesterfield were great because Richard makes the whole process simple and easy. This is the 3rd car we have brought from him. Happy to travel to Chesterfield
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A. A.
2 Nov 2023
Verified reviewExcellent service, and all very informative helpful and friendly. This is the second consecutive time we have purchased from Bristol Street. Would certainly recommend them.
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A. A.
2 Nov 2023
Verified reviewPurchased a car is seen online, Excellent service, friendly and informative salesman. Swift process and vehicle delivered with no issues.
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A. A.
2 Nov 2023
Verified reviewService was exemplary, the salesman both professional and knowledgeable. Leon took a lot of trouble to make sure we had a good experience with the company.
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A. A.
2 Nov 2023
Verified reviewBuying a second-hand car has been very easy and smooth. The overall experience has been great given the constant availability of the car dealer to reply to questions of any sort.
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A. A.
1 Nov 2023
Verified reviewVery professional salesman Daniel help me throughout my visit. As this is my second car from them amazing.
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A. A.
1 Nov 2023
Verified reviewPerfect car, perfect price. Excellent salesman in Dominic who was thoroughly professional and listened to exactly what I needed. Happily come back to you and would recommend anyone to go to Dominic.
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A. A.
1 Nov 2023
Verified reviewEveryone was very professional, the dealer who helped me explained everything and took into consideration my own needs.
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A. A.
1 Nov 2023
Verified reviewAmazing
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A. A.
1 Nov 2023
Verified reviewExcellent
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A. A.
1 Nov 2023
Verified reviewInitially i just went to Bristol Street Motors Derby on a Sunday morning without pre-booking it to have a look at the new Citroen C4 in the metal and to see what it drove like and Chris the salesman was very helpful and arranged for us to have a test drive and then explained the different finance packages and helped us arrange the package that best suited us
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A. A.
1 Nov 2023
Verified reviewThe service from the Vertu Team was excellent. I never felt pressurised to buy, yet was walked through all the options after they listened to what i was looking for. I never dreamed that I would end up owning a Hond CR-V but am very satisfied with the car. I have to say the car was handed over to me in immaculate condition and the sales team took time out to go through all the features. Well done Vertu and thank you.
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A. A.
31 Oct 2023
Verified reviewFriendly and hospitality of staff who are not pushy.
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A. A.
31 Oct 2023
Verified reviewExtremely knowledgeable and helpful
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A. A.
31 Oct 2023
Verified reviewI had a very good experience with the dealership and they are very professional
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A. A.
31 Oct 2023
Verified reviewExcellent customer service would definitely recommend
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A. A.
31 Oct 2023
Verified reviewgood
Reviews displayed in chronological order