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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
4 Nov 2023
Verified reviewI felt under no pressure at any time. I cannot speak highly enough of Richard. A true 5 star experience.
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A. A.
4 Nov 2023
Verified reviewProfessional dealership eager to help any situation
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A. A.
4 Nov 2023
Verified reviewThe staff at Bristol Street Motors Hyundai Exeter were very good and I have nothing negative to say about this dealership in all of the years we have been with them
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A. A.
4 Nov 2023
Verified reviewI was pleased with Bristol Street Motors Vauxhall Crewe and would recommend them because they did go the extra mile. My previous car was sourced outside of the dealership and we did encounter problems. However I'm extremely grateful and happy with the whole team. A special thank you has to go to Matt Lubbe however. Matt helped us source the previous car which on paper, should've been perfect. However due to it being a Renault and the dealership being Vauxhall, we had quite a few problems. However Matt did absolutely EVERYTHING possible to ensure that we were happy with the car change as he knew how important it was to have a good car. We changed to th3 Vauxhall Combo Life which is perfect for our needs and he did absolutely everything he possibly could to go that extra mile. This made quite a stressful time a whole lot easier for us. Thank you for everything Matt!
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A. A.
4 Nov 2023
Verified reviewgreat Team of People
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A. A.
4 Nov 2023
Verified reviewGreg was extremely friendly, knowledgeable and set me up with a car perfect for my needs, thank you!
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A. A.
4 Nov 2023
Verified reviewVery good. Staff especially Tom, were attentive,patient and helpful.
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A. A.
4 Nov 2023
Verified reviewI thought they where an excellent company to deal with, they made the process so easy, very welcoming, professional and helpful. Car was spotless, I would highly recommend this company.
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A. A.
4 Nov 2023
Verified reviewExcellent service and I love my car, Bree was the best.
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A. A.
4 Nov 2023
Verified reviewMy experience with bristol street motors was brilliant from start to finish. Chris nicol was exceptional any queries I had he helped me in every way. Top top 👍🏻👍🏻👍🏻👍🏻
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A. A.
4 Nov 2023
Verified reviewGreat friendly service and a quick delivery with no fuss!!!!
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A. A.
4 Nov 2023
Verified reviewVery good and friendly service, went above and beyond
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A. A.
4 Nov 2023
Verified reviewGreat experience buying car. Customer service on the high level. Offered me a car I wanted and on the budget to. Thank you
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A. A.
3 Nov 2023
Verified review5 star car purchase, a 5 star buying and support experience
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A. A.
3 Nov 2023
Verified reviewBristol Street Motors Ford Cheltenham were really helpful and I'd recommend them because they understood what I needed in a car and stuck within the budget I had set. Fantastic service throughout topped it for me. Would recommend bristol street to anyone, especially the folks down at Cheltenham.
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A. A.
3 Nov 2023
Verified reviewBristol Street Motors Ford Gloucester were fantastic helped me with what I wanted
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A. A.
3 Nov 2023
Verified reviewBought my second car from Bristol St motors Birmingham, well what can I say, it was an absolute pleasure, I'm an awkward customer I like things particular and these guys done everything I asked, they made me feel so welcome, even when I was pointing out things I wanted doing it was no trouble for them at all, Dave, Ben and Hasanayn thankyou so much for everything you guys have done for me you all are an asset the the company. I'm a very happy customer.
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A. A.
3 Nov 2023
Verified reviewVery friendly dealership with a great selection of new and used cars. We travelled down from Scotland and we're very well looked after during and after purchase. Very pleased with how it all worked out!
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A. A.
3 Nov 2023
Verified reviewExcellent service throughout
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A. A.
3 Nov 2023
Verified reviewI was very happy with the service I received.
Reviews displayed in chronological order
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