Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
15 Nov 2023
Verified reviewGood sales manship, poor after care
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A. A.
15 Nov 2023
Verified reviewIt was a fast and efficient purchasing process with a well defined, detailed and comprehensive aftercare support service..
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A. A.
15 Nov 2023
Verified reviewGreat service - highly recommended
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A. A.
15 Nov 2023
Verified reviewGood service and backup and helpful to customers
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A. A.
15 Nov 2023
Verified reviewVery good
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A. A.
15 Nov 2023
Verified reviewA good dealership to deal with. The vehicles are well presented and the build quality is high.
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A. A.
15 Nov 2023
Verified reviewGood customer care and excellent service
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A. A.
15 Nov 2023
Verified reviewGreat customer service. Brilliant
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A. A.
14 Nov 2023
Verified reviewgreat service made the day and got the car i was after
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A. A.
14 Nov 2023
Verified reviewVertu Land Rover Bradford were great because they provided a high quality experience, the staff are lovely especially Jack, and they really take their time to meet your needs. The facilities are immaculate, complimentary drinks provided, and activities for the children. I got the exact car I wanted, thankyou for the lovely flower bouquet.
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A. A.
14 Nov 2023
Verified reviewHad a very smooth experience.
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A. A.
14 Nov 2023
Verified reviewI recently bought a nearly new car from Vertu Leicester and received excellent service. Stuart couldn't have been more helpful as I was making the purchase without seeing the car. He sent me very precise video details and went through everything very efficiently. The part exchange went very smoothly and I am absolutely delighted with my new car. Can't praise the service I received enough - excellent and a big thank you to all at Vertu Leicester.
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A. A.
14 Nov 2023
Verified reviewI'd endorse Vertu Kia Nottingham because as first time buyers they helped us navigate all aspects of purchasing a car and made us feel like we were in control. They helped us find exactly what we needed and we will come back again.
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A. A.
14 Nov 2023
Verified reviewI'd recommend Vertu Honda Sunderland to a friend because, friendly knowledgeable staff, and very professional.
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A. A.
14 Nov 2023
Verified reviewJust very professional and easy to deal with.couldnt fault them at all.i would buy from them again no problem.
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A. A.
14 Nov 2023
Verified reviewExcellent staff, vehicle was in perfect condition for collection and the team couldn't have been more helpful
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A. A.
12 Nov 2023
Verified reviewThey are so kind staff
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A. A.
12 Nov 2023
Verified reviewVery professional staff who looked after me very well from start to me receiving my new car.
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A. A.
11 Nov 2023
Verified reviewVery competitive pricing, better than Arnold Clark, staff very helpful and knowledgeable about the vehicle and available services such as finance and servicing .
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A. A.
11 Nov 2023
Verified reviewVery happy
Reviews displayed in chronological order