Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
17 Dec 2023
Verified reviewWarm, friendly and helpful service throughout. No pressure of any kind. Treated very respectfully. I would not hesitate to do business with Macklin Motors Toyota Darnley again
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A. A.
17 Dec 2023
Verified reviewFirst class sales service, very courteous informative and supportive sales experience with all questions answered in detail and to a high standard of detail.
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A. A.
16 Dec 2023
Verified reviewThey managed to source the car/trim I wanted at a reasonable price. No pressure to buy something I didn't want.
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A. A.
16 Dec 2023
Verified reviewProfessional and straightforward
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A. A.
16 Dec 2023
Verified reviewexcellent service from sales team who were very helpful and friendly
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A. A.
16 Dec 2023
Verified reviewCompletely satisfied, looking forward to dealing with them in the future.
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A. A.
16 Dec 2023
Verified reviewBristol Street Motors were very helpful and friendly. They made the buying process very easy and kept in touch all the way through the process.
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A. A.
16 Dec 2023
Verified reviewFrom start to finish of me purchasing a new (demonstrator) car and the eventual delivery and hand over of my old car as a trade-in, the operation went very smooth and efficiently. The salesman, Jamie, kept me informed regularly of progress and provided me with instructions for the general admin of vehicle purchase and trade-in. Very professional . Many thanks.
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A. A.
16 Dec 2023
Verified reviewShould have fully checked over the vehicle then tyre pressures would have been noticed, otherwise very good.
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A. A.
16 Dec 2023
Verified reviewProfessional, friendly service, not pushy and happy to answer our questions
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A. A.
16 Dec 2023
Verified reviewPerfect!
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A. A.
16 Dec 2023
Verified reviewFrom start to finish of my changing my car to a Nissan Qashqai at Northampton Nissan I found it all a thoroughly good experience helped by the sales staff and others who being so helpful to explain their answers.
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A. A.
16 Dec 2023
Verified reviewVery straightforward process.
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A. A.
16 Dec 2023
Verified review....
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A. A.
16 Dec 2023
Verified reviewExcellant service
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A. A.
16 Dec 2023
Verified reviewI'm very pleased with my car purchase. The staff at Vertu Sunderland were great and I would definitely return in the future.
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A. A.
16 Dec 2023
Verified reviewVertu Kia Bradford were great because the sales team was really helpful. Tom was a star, a great help with all the details and a great chap to chat with too 👍🏽
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A. A.
16 Dec 2023
Verified reviewExceptional service
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A. A.
16 Dec 2023
Verified reviewMacklin Motors Nissan Glasgow Central were helpful because the sales person Stephen was really informative and the other staff who helped with the prep of the car did an outstanding job. The car was in great condition and drives amazingly
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A. A.
15 Dec 2023
Verified reviewVery good experience and very good vehicle.
Reviews displayed in chronological order