Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
15 Dec 2023
Verified reviewExcellent, received polite and professional service with excellent follow up
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A. A.
15 Dec 2023
Verified reviewExcellent service, highly recommend them.
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A. A.
15 Dec 2023
Verified reviewVery happy with the Service provided by Ryan (Orpington branch). He was polite and professional.
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A. A.
15 Dec 2023
Verified reviewFantastic experience event staff
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A. A.
15 Dec 2023
Verified reviewHelpful friendly service, easy to deal with great communication.
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A. A.
15 Dec 2023
Verified reviewFantastic experience from arrival to collecting our new vehicle.
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A. A.
15 Dec 2023
Verified reviewExcellent service. Friendly and helpful. Dealt with any queries quickly. Very happy with Robbie and the tean
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A. A.
15 Dec 2023
Verified reviewSales personnel were informative but not pushy. They were very helpful, gave us plenty of thinking time and answered all our questions. The car was cleaned and valeted when we picked it up. We are delighted with the car and I think we were given a fair part exchange deal on our previous car.
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A. A.
15 Dec 2023
Verified reviewAll good. I was a bit nervous about doing a distance purchase. It all went well, though.
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A. A.
15 Dec 2023
Verified reviewThe people I dealt with were very professional. Polite and very easy to deal with. They explained everything to me and made me feel very welcome without applying pressure
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A. A.
15 Dec 2023
Verified reviewExcellent customer service and attention.Highly satisfied
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A. A.
15 Dec 2023
Verified reviewGreat product knowledge and a great service as always.
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A. A.
15 Dec 2023
Verified reviewGreat service, great staff, really pleased with my CRF300l
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A. A.
15 Dec 2023
Verified reviewThe site was modern and clean, there was a good choice of vehicles and the sales staff were excellent. Knowledgeable and helpful but not pushy.
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A. A.
15 Dec 2023
Verified reviewProfessional service from experienced & mature staff. Good price & extras. Please with the vehicle.
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A. A.
14 Dec 2023
Verified reviewReally appreciated straightforward process when purchasing my new car. No hidden costs and Adam was not a pushy which was great.
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A. A.
14 Dec 2023
Verified reviewI have used Bristol Street Motors for many years, both for purchasing used cars and for servicing. I highly recommend them because they are always helpful, honest, polite, and friendly and, very importantly, they make the whole process easy for me.
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A. A.
14 Dec 2023
Verified reviewI have been very satisfied to date with my experience at Bristol Street Motors Hyundai Exeter. Connor was polite and helpful from start to finish and I ended up buying a car on the day I went in to see him. The car itself is great and everyone I spoke to was welcoming and friendly both in person and via phone. I've no hesitation to highly recommend this business, and Connor as a salesperson.
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A. A.
14 Dec 2023
Verified reviewOutstanding service throughout process
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A. A.
14 Dec 2023
Verified reviewThanks to James and Matt for delivering on their promises. All ways a pleasure to work with good honest people.
Reviews displayed in chronological order