Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
19 Dec 2023
Verified reviewA slightly rocky road that was completely turned around by the Sales Manager who stepped in and took time to listen and was then able to address my needs. Excellent service by Martin Chauntry-Brooks.
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A. A.
19 Dec 2023
Verified reviewVery easy to deal with, car well priced
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A. A.
19 Dec 2023
Verified reviewexcellent in every way .
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A. A.
19 Dec 2023
Verified reviewMy visit to vertu Land rover in Bradford was amazing. I found the vehicle i wanted. Nigel and Imran were excellent at explaining all the features. Finance packages were explained. The service received from Nigel and Imran was excellent. Service received was 10/10. I would 100% reccomend Vertu Land Rover Bradford.
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A. A.
19 Dec 2023
Verified reviewVery proffessional from start to finish
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A. A.
19 Dec 2023
Verified reviewExplained my options in a friendly, sincere and informative way. The purchase and part exchange all done very smoothly and easily over the phone, via text and email. Well done Vertu Toyota Leicester!
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A. A.
19 Dec 2023
Verified reviewVertu Honda Morpeth were really helpful and I'd recommend them because they are professional and friendly.
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A. A.
18 Dec 2023
Verified reviewGood experience with their good service.
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A. A.
18 Dec 2023
Verified reviewExcellent
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A. A.
18 Dec 2023
Verified reviewPolite, professional and helpful throughout
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A. A.
18 Dec 2023
Verified reviewExcellent service from sales to deb on the reception desk who is always very helpful
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A. A.
18 Dec 2023
Verified reviewEasy to filter and navigate so that you see what you want. Clear details and easy to contact staff.
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A. A.
18 Dec 2023
Verified reviewExcellent service and vehicle condition
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A. A.
18 Dec 2023
Verified reviewI have been over the many years I have been with Vertu Honda and the other firms at that garage before them done a very good job.
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A. A.
17 Dec 2023
Verified reviewBristol Street Motors Nissan Northampton were very helpful while not being at all pushy. The whole experience was very easy and stress-free, and I love my new car!
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A. A.
17 Dec 2023
Verified reviewNo need to go elsewhere for your next vehicle
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A. A.
17 Dec 2023
Verified reviewFirst class customer service from Andy from the initial enquiry on the car we bought, through the purchase process and follow-ups after we had collected it to offer additional support and check we were 100% satisfied- which we were.
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A. A.
17 Dec 2023
Verified reviewProfessional service and excellent cars.
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A. A.
17 Dec 2023
Verified reviewMaybe not the fastest but they do everything to get the job done and their coffee machine is really good!
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A. A.
17 Dec 2023
Verified reviewprofessional service and the excellent car. Highly recomend!
Reviews displayed in chronological order