Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
22 Dec 2023
Verified reviewAbsolutely fantastic and helpful staff more than happy to go that extra mile to ensure you have the right vehicle to suit your needs within your budget
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A. A.
22 Dec 2023
Verified reviewNice and clean dealership site, and the sales person is very professional, patient and helpful to solve all kind of issues for us.
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A. A.
21 Dec 2023
Verified reviewGreat service, super friendly, and went above and beyond after hearing my specific needs for vehicle and delivery
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A. A.
21 Dec 2023
Verified reviewSalesman was very good throughout the process. They were let down slightly by a couple of small issues with the car not being addressed before delivery.
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A. A.
21 Dec 2023
Verified reviewA pleasure dealing with bristol street motors especially John ralph
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A. A.
21 Dec 2023
Verified reviewno problems at all
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A. A.
21 Dec 2023
Verified reviewVery helpfull staff who helped in a variety of different ways . Listened to my requirements and found me a car.
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A. A.
21 Dec 2023
Verified reviewA first rate service provided by the team at Bristol Street Motors, second vehicle I have purchased from them and long may it continue!
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A. A.
21 Dec 2023
Verified reviewVery well looked after, they listened to my requirements and found me what I was looking for.
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A. A.
21 Dec 2023
Verified reviewI found a great quality, low mileage car, that I had looked for for some time. The sales staff couldn't have been more helpful and made the buying process very easy. I would definitely recommend Vertu.
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A. A.
21 Dec 2023
Verified reviewVery professional service, happy with the finance deal and with the car. They were happy to answer all my questions.
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A. A.
21 Dec 2023
Verified reviewI have bought kia niro from them. Sales executive Adil was very helpful and polite. He explained the whole process and helped me make the right decision. Overall I am very satisfied with this purchase.
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A. A.
20 Dec 2023
Verified reviewGood service. Very happy with my car.
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A. A.
20 Dec 2023
Verified reviewFantastic well done Rupi Kaur
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A. A.
20 Dec 2023
Verified reviewVery good experience. Happy with everything.
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A. A.
20 Dec 2023
Verified reviewDillon and the team were very professional, not pushy at all, made the process fairly simple. They prepared the car ready for purchased as promised. My only slight negative was that several times when I popped in I was waiting by the reception area, and nobody came to see me, yet there were a number of staff in the office that made eye contact but did not come out to check I was OK.
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A. A.
20 Dec 2023
Verified reviewNice and friendly staff.staff ready for everyone halp.manager and staff care all costmors.no words for service.
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A. A.
20 Dec 2023
Verified reviewIt was helpful
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A. A.
19 Dec 2023
Verified reviewThe purchase of the vehicle itself was simple and easy. Although there was some minor issues with car after purchase, but these were addressed at a local BSM service centre. Would use again and recommend to others.
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A. A.
19 Dec 2023
Verified reviewBrilliant
Reviews displayed in chronological order