Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
28 Dec 2023
Verified reviewGreat service, friendly team, good.product
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A. A.
27 Dec 2023
Verified reviewIt was good customer service and they were very friendly and helpful 🙂
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A. A.
27 Dec 2023
Verified reviewGood advice Fast service All support
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A. A.
26 Dec 2023
Verified reviewGreat experience. Wish I could say that about all dealerships
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A. A.
25 Dec 2023
Verified reviewExcellent service
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A. A.
24 Dec 2023
Verified reviewOutstanding service
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A. A.
24 Dec 2023
Verified reviewAnthony was fantastic all the way through, I live nearly 200 miles away from Bolton and he made everything so effortless and smooth, thank you Anthony!
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A. A.
24 Dec 2023
Verified reviewSo helpful especially kip and andreas
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A. A.
24 Dec 2023
Verified reviewI was pleased with Bristol Street Motors Ford Bromley and would recommend them because Jamie Rutherwood was absolutely amazing. He walked me through the whole process of exchanging my car and made sure I was completely satisfied with my purchase before and after. He has gone above and beyond and I couldn't be more happier with the service. Very much appreciated
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A. A.
24 Dec 2023
Verified reviewGreat, Daniel was my salesman there, he was great, super helpful, very friendly. Would definitely go to him in future if I needed help with a vehicle
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A. A.
24 Dec 2023
Verified reviewNot pushy sales. Car was checked over and cleaned to nearly new condition. Competitively priced as I had looked at many different sales garages.Customer care excellent before ,during and after sales.
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A. A.
24 Dec 2023
Verified review"Vertu Toyota Leicester were helpful because they had plenty of time in all respects, and the salesman was a lovely guy and nothing was too much trouble, explained everything . The whole sales team were knowledgeable and impressive."
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A. A.
24 Dec 2023
Verified reviewI am delighted with my Honda Jazz and the service and staff at Vertu Honda are second to none. 5Star service.
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A. A.
23 Dec 2023
Verified reviewI was pleased with Bristol Street Motornation Tamworth and would recommend them because I came in not knowing anything about pcp or lease but knew I wanted an electric car and Joanne and the team couldn't do enough for me, went above and beyond and made my experience of buying my first new car the best I could have hoped for.
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A. A.
23 Dec 2023
Verified reviewProfessional, friendly and open
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A. A.
23 Dec 2023
Verified reviewNo pushy sales gimic. Gave honest answers to my questions. Was a fantastic experience not stressful at all. The car was like brand new when collected. Love it.
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A. A.
23 Dec 2023
Verified reviewHalp full staff.any problem with vehicle or insurance listen and give solutions his costmer.
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A. A.
23 Dec 2023
Verified reviewFelt completely confident in our purchase It was a very pleasant experience working with Sarah and Bobby nothing was too much trouble
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A. A.
22 Dec 2023
Verified reviewBristol Street Motors Hyundai Nottingham were helpful because I had what wanted exactly.
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A. A.
22 Dec 2023
Verified reviewGreat service from start to finish. The salesman Dave Brady kept us informed throughout, assisted with driving the process and checked in after receipt. Great experience from start to finish.
Reviews displayed in chronological order