What is Vertumotors.com's address ?

Room 505, 5th Floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon

Reviews for Vertumotors.com

Q: What do Internet users think about Vertumotors.com ?

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring. Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs. vertumotors gathers overwhelmingly positive feedback with 10559 reviews published in total and an average rating of 4.9 stars.

Total: 10 559 reviews since 27/01/2023

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4.9

Based on 2 106 reviews from the last 12 months

5

95%
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5%
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Review Summary

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.

Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs.

This summary is AI-Generated

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Helpful?

Team expertise

1,639 reviews mention our team's expertise, with 99% positive feedback.

"The sales representative Luke has been very helpful and friendly."

"Excellent wel informed and considerate"

"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"

Friendliness & courtesy

1,019 reviews mention our friendliness and courtesy, with 98% positive feedback.

"Excellent service.. Professional approach. Very knowledgeable"

"Customer service excellent staff friendly. Everything explained very well"

"good customer service, extremely good salesman"

Responsiveness

541 reviews mention our responsiveness, with 97% positive feedback.

"Easy to find. Great communication. Friendly and helpful service."

"Good costumer service. Prompt attendance"

"Website was clear and easy to use, staff were very friendly and helpful"

Digital experience

176 reviews mention the digital experience, with 90% positive feedback.

"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"

"The site is easy to navigate and does all that is required."

"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."

Delivery

70 reviews mention delivery, with 94% positive feedback.

"very satisfied with service and delivery ,first class"

"All was undertaken quickly and efficiently."

"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"

Choice

59 reviews mention choice, with 100% positive feedback.

"Good selection and photos & info on the vehicles. Option to reserve."

"Excellent and knowledgeable sales team with plenty of choice of vehicles"

"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"

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A. A.
31 Dec 2023
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Excellent support, with great service and engagement, throughout the process.
Experience from: 30 Dec 2023
A. A.
31 Dec 2023
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Fantastic and great customer relations, Thank you Rashid , David an Jake
Experience from: 30 Dec 2023
A. A.
30 Dec 2023
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Great service on everything
Experience from: 29 Dec 2023
A. A.
30 Dec 2023
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fast friendly efficient service
Experience from: 29 Dec 2023
A. A.
30 Dec 2023
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It is my second car I have bought with Vertu. I am always impressed with the way I have been treated as a customer. The sale and finance managers represent the highest standards. They are well mannered professionals. It is a pleasure to cooperate with them. The purchasing process was a dialogue and I have been listened and it made the whole situation less stressful. Many thanks for that. I have a great car and feel confident to contact Vertu regarding the maintance of my vehicle. For me having a car is more than travelling. Since the first contact with Vertu I have has an impression they hire and train competent staff who represent the brand successfully.
Experience from: 29 Dec 2023
A. A.
29 Dec 2023
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Excellent, we had extremely good service from the King's Norton site, in particular from Michael Chambers who was very attentive to our needs.
Experience from: 28 Dec 2023
A. A.
29 Dec 2023
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I received first class attention ,guidance and advice based on my car specification.I received the car I was looking for at a price I was completely happy with.
Experience from: 28 Dec 2023
A. A.
29 Dec 2023
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I'd endorse Bristol Street Motors Nissan Stockton because from start to finish in our purchase of the vehicle we were given a first class service. Our Salesperson Simon Davies delivered this with exemplary support, kindness and respect which gave us confidence in our new purchase.
Experience from: 28 Dec 2023
A. A.
29 Dec 2023
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Excellent customer service and excellent post-purchase follow-up. Cars in excellent condition. Finance and post-purchase maintenance options available. Couldn't ask for more. Very happy with my purchase.
Experience from: 28 Dec 2023
A. A.
29 Dec 2023
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Very well experienced Good communications skills
Experience from: 28 Dec 2023
A. A.
29 Dec 2023
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Great customer service, quick response from the team and the best after sale service
Experience from: 28 Dec 2023
A. A.
29 Dec 2023
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Great service as they did everything they said they would do to the letter!
Experience from: 28 Dec 2023
A. A.
29 Dec 2023
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Dealt with Billy who was exceptional - would highly recommend
Experience from: 28 Dec 2023
A. A.
29 Dec 2023
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Great Customer service experience
Experience from: 28 Dec 2023
A. A.
28 Dec 2023
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Very helpful and very efficient and very caring in my situation
Experience from: 27 Dec 2023
A. A.
28 Dec 2023
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I would highly recommend Bristol Street Motors Ford Macclesfield to friends and family because of the excellent service offered & the ease of purchasing a vehicle.The sales advisor Russell was extremley helpful & a pleasure to deal with. I would be happy to purchase my next vehicle from Bristol Street Motors Ford Macclesfield.
Experience from: 27 Dec 2023
A. A.
28 Dec 2023
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I had a pleasant experience and I had the pleasure of meeting some very friendly people and good professionals. I recommend with great pleasure to anyone.
Experience from: 27 Dec 2023
A. A.
28 Dec 2023
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Surprisingly stress free . Rebecca the sales person was polite , knowledgeable , and patient , and guided us through the process of changing the vehicles class to disabled and arranging the road tax and she delivered it to us bang on the agreed time.
Experience from: 28 Dec 2023
A. A.
28 Dec 2023
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sdsdsds
Experience from: 27 Dec 2023
A. A.
28 Dec 2023
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I would recommend Bristol Street Motors Vauxhall Chingford to friends and family because of the wonderful people that helped me pick out the perfect car for me, especially Antaeus Peppiatt-Charalambous.
Experience from: 27 Dec 2023