Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
A. A.
6 Jan 2024
Verified reviewWe are very pleased with the vehicle we have purchased and the service we recieived from Birmingham Bristol Street.
-
A. A.
6 Jan 2024
Verified reviewIi had an overall great experience when making my recent purchase of the Bayon. The salesman went above and beyond in making the sale go smoothly with a prompt delivery.
-
A. A.
6 Jan 2024
Verified reviewFound my dream car, meeting all my needs and more! Staff gave me the best service possible (including delivery direct to me) and worked to suit my circumstances. Car was extremely clean and well presented and all documentation was clear and present.
-
A. A.
6 Jan 2024
Verified reviewVery helpful in finding exactly what I needed and organising the whole of the purchase process.
-
A. A.
6 Jan 2024
Verified reviewGreat place to buy your next car
-
A. A.
6 Jan 2024
Verified reviewStaff were great .Ainsley and Paul could not have been more helpful during buying process.Would recommend Macklin Motor if buying a car.
-
A. A.
6 Jan 2024
Verified review100% happy, Rodger was so helpful from start to finish, highly recommended him. Thanks so much again
-
A. A.
6 Jan 2024
Verified reviewHighly recommend
-
A. A.
4 Jan 2024
Verified reviewa perfect experience for start to finish
-
A. A.
4 Jan 2024
Verified reviewdown to earth service
-
A. A.
4 Jan 2024
Verified reviewSuperb handover service
-
A. A.
4 Jan 2024
Verified reviewI am very pleased with my Range Rover Sport and the staff at Vertu Land Rover, who made the whole experience a pleasant one.
-
A. A.
3 Jan 2024
Verified reviewBradford Vertu team-from the receptionist to the sales team and the manager-I found them helpful ,professional and easy to work with. 10 out of 10
-
A. A.
3 Jan 2024
Verified reviewI didnt have to use it much but it was fit for purpose and looked good
-
A. A.
3 Jan 2024
Verified reviewExcellent experience, gone through test drive to purchase, all questions answered and packages explained and tailored to fit my requirements.
-
A. A.
3 Jan 2024
Verified reviewThe staff are extremely helpful and polite and treat me with respect which I am grateful for as I am an elderly lady.
-
A. A.
3 Jan 2024
Verified reviewExcellent advice and service, no pressure.
-
A. A.
1 Jan 2024
Verified reviewExcellent through and through
-
A. A.
1 Jan 2024
Verified reviewI had a great experience here! As a first time buyer and young person with no idea about cars, I really feel the representatives who I encountered cared about taking the time to explain things and build my confidence. I am really happy with the car and the whole process has been really easy and clear! All the staff were really friendly, and even the complementary hot chocolate was lovely!
-
A. A.
31 Dec 2023
Verified reviewExcellent customer experience, would recommend. Honest, helpful and knowledgeable staff,no hard sell.
Reviews displayed in chronological order