Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
30 Jan 2024
Verified reviewStep by step explanation on the car i bought, the staff are very helpful. I'm very satisfied. Thanks.
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A. A.
30 Jan 2024
Verified reviewI highly recommend Bristol Street Motors Ford Stoke to potential car buyers. Their well-deserved reputation for excellence is evident in their smooth and hassle-free sales process. From start to finish, I felt confident in the quality of their vehicles and reassured by their commitment to customer support, should any issues arise. A special shoutout to Jacob, the salesperson who assisted me. His approach was refreshingly straightforward - no pressure, just professionalism and thorough follow-ups. His dedication was truly remarkable; he personally delivered the vehicle to my doorstep, undertaking a journey of over 4 hours each way! This level of service is rare and deserves recognition. For anyone in the market for a new car, this dealership, and Jacob in particular, should be your go-to.
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A. A.
30 Jan 2024
Verified reviewVery helpful and kind staff. We were dealing with Martin Greenwood. Highly recommend him.
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A. A.
30 Jan 2024
Verified reviewbrilliant - would use again
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A. A.
30 Jan 2024
Verified reviewI had splendid treatment from start to finish. I can't fault anything. Brilliant.
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A. A.
30 Jan 2024
Verified reviewVery good service
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A. A.
30 Jan 2024
Verified reviewAlways great service!
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A. A.
30 Jan 2024
Verified reviewAmazing, obtained my new car with no hassle and a calm friendly service. Met my needs without me having to hint or ask. In a total calm state of mind when purchasing the car I wanted!
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A. A.
30 Jan 2024
Verified reviewThey're helpful and accommodating
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A. A.
30 Jan 2024
Verified review10 out of 10
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A. A.
30 Jan 2024
Verified reviewGood all round
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A. A.
30 Jan 2024
Verified reviewMy experience was Bristol Street Motors Nissan Bradford were fantastic because they were very helpful putting me in the right direction in what I was looking for after my test drive I knew this car was for me and the sales team were fantastic and very helpful and I was glad to make the persons first sale a good experience great job satisfaction. So thank you very much.
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A. A.
30 Jan 2024
Verified reviewBristol Street motors were brillant, really listened to what I wanted from a car and found me a great match.
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A. A.
30 Jan 2024
Verified reviewExcellent!
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A. A.
30 Jan 2024
Verified reviewI had been to 5 dealerships that day and this was the last one. I was tired and hungry, I thought I would never find what I wanted. I had some salespersons who tried to pull the wool over my eyes and give me a lot of bee ess. My husband has been in the automotive business for years and I studied engineering, not many women with that type of knowledge, even today. Andy at Cupra Seat was respectful and is a straight up guy. He didn't treat us an a pair of old idiots which all the others did. So we spent our money at Bristol Street and that's a lot to do with Andy. I like the car, I like everything about it. Now, my husband had an AGM but I tell you truthfully, I like my Cupra Leon better - but don't tell him because there's about 30K difference!!! OK, it's not as fast but am I worried, no!! I'm happy. I have already recommended my friends to go the Andy at Derby BSM.
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A. A.
30 Jan 2024
Verified reviewVery happy everything was sorted easily for me any questions I had were answered clearly and the car is great
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A. A.
30 Jan 2024
Verified reviewGreat service from the staff. Recommend Bristol Street Motors. They have great cars in stock at a decent prices.
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A. A.
30 Jan 2024
Verified reviewGreat
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A. A.
30 Jan 2024
Verified reviewI'd definitely recommend Bristol Street Motors Vauxhall Crewe to friends and family because they met all my demands
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A. A.
30 Jan 2024
Verified reviewI'd recommend Bristol Street Motors Nissan Derby because I have just collected my Volkswagen Golf from Vikki at Nissan Derby. This is the sixth car that my husband and I have had from her since 2017. We aren’t the easiest of customers and always end up wanting something that’s not at the dealership but each time Vikki manages to find exactly what we need like it’s no trouble at all. This time round I came in for my annual service and drove away with a new car the same day, this level of professionalism and customer service is second to none. I wouldn’t buy a vehicle from anyone or anywhere else. Thank you!
Reviews displayed in chronological order