Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
30 Jan 2024
Verified reviewGreat experience.
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A. A.
30 Jan 2024
Verified reviewperfect
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A. A.
30 Jan 2024
Verified reviewI'd definitely recommend Bristol Street Motors Renault Derby to friends and family because the service we received was exceptional. We were looked after very well. Jan was polite, understanding, listened, explained everything clearly, answered our questions and took us through everything step by step. He was also supported very well by his manager, who provided additional information when required. We are completely satisfied with the service we received, would definitely return in the future to buy another car and am enjoying our new car.
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A. A.
30 Jan 2024
Verified reviewThey were very good to me.I appreciated their efforts to meet my needs
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A. A.
30 Jan 2024
Verified reviewGreat service, really attententive and making sure everything was exactly what I wanted.
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A. A.
30 Jan 2024
Verified reviewThomas fox the sales guy went above and beyond to get everything right am asset to the company A1 service nothing was to much trouble
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A. A.
30 Jan 2024
Verified reviewGreat car ..no pressure off sales people
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A. A.
30 Jan 2024
Verified reviewExcellent service from confident, professional, experienced sales executives
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A. A.
30 Jan 2024
Verified reviewI'd definitely recommend Bristol Street Motors Citroen Burton because oh how good their services are. Staff are very friendly especially Ms. Danielle Bates who assisted me all throughout the steps. Also,I managed to get a good discount with my newly purchased Car. They did a fantastic job!
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A. A.
30 Jan 2024
Verified reviewWe were happy with the experience and service provided
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A. A.
30 Jan 2024
Verified reviewGood experience!
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A. A.
30 Jan 2024
Verified reviewFound the very car i was looking for. Excellent service from Caroline.
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A. A.
30 Jan 2024
Verified reviewI wasn't looking forward to buying a new car, pushy salesmen etc, quick to sell me anything they could. That was definitely not the case. I was made to feel like a valued customer and they did all they could to match a vehicle to my needs and price range. I'm was very pleased with the service I received and the vehicle I bought.
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A. A.
30 Jan 2024
Verified reviewVery welcoming, broad knowledge of product, professional manner.
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A. A.
30 Jan 2024
Verified reviewReally happy and friendly faces. No pressure. Just great service. I'm very happy with my car and the level of support I received especially from Lewis
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A. A.
30 Jan 2024
Verified reviewPerfect salesman, left no questions or queries unanswered
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A. A.
30 Jan 2024
Verified reviewGreat experience lovely staff Great hot chocolate too
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A. A.
30 Jan 2024
Verified reviewFantastic from start to finish. Keith was a pleasure to deal with. Highly recommend, customer service second to none
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A. A.
30 Jan 2024
Verified reviewExcellent
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A. A.
30 Jan 2024
Verified reviewI was pleased with Bristol Street Motors Renault Exeter and would recommend them because they were helpful and knowledgeable.
Reviews displayed in chronological order