Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
9 Mar 2024
Verified reviewThe experience at Bristol Street Motors Ford Crewe was good because they gave an honest and great description and followed up with an informative video. The car was the right price even with delivery and I love driving her. A fantastic purchase from a great dealership.
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A. A.
9 Mar 2024
Verified reviewSuperb quality car and friendly honest staff
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A. A.
7 Mar 2024
Verified reviewGood experience from start to finish.
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A. A.
7 Mar 2024
Verified reviewPaul was a friendly and welcoming dealer, knowledgeable and a great service
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A. A.
7 Mar 2024
Verified reviewWebsite was quick and easy to navigate, service from Jamie was efficient and friendly. The car is great and was delivered in good time and in a clean and tidy condition with clear attention to detail.
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A. A.
6 Mar 2024
Verified reviewNOT RELIVANT
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A. A.
5 Mar 2024
Verified reviewSatisfied and very good service.
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A. A.
5 Mar 2024
Verified reviewThe friendliness and professionalism of the sales person were first class. We enjoyed a comprehensive test drive and immediately felt comfortable with the vehicle which is spacious, smooth to drive and completely meets our requirements.
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A. A.
5 Mar 2024
Verified reviewFrom the point of choosing to deliver was fantastic. Lucy Hutchinson was so professional to the last point of sale and she delivered my car self. The manager was out there to make sure i was with all the process of buying to deliver . Thank you Vertu Toyota. Am sure gonna come again. Tosin.
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A. A.
5 Mar 2024
Verified reviewThe experience with Toyota Leicester was excellent from start to finish I am very happy with the car and the way the enquiry was handled by all members of staff on site. Handover was very helpful and efficient. Will definitely keep in mind for any future purchases.
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A. A.
5 Mar 2024
Verified reviewAlways very helpful and try to make your experience a good one
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A. A.
3 Mar 2024
Verified reviewThe survey was easy enough to manoeuvre around & complete. The Customer Service which I received from Vertu Honda was excellent and I'm well satisfied with my purchase.
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A. A.
2 Mar 2024
Verified reviewAll good thanks
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A. A.
2 Mar 2024
Verified reviewRealy good
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A. A.
2 Mar 2024
Verified reviewMy experience at Bristol Street Motors Nissan Sheffield was cracking because there was no pressure when buying and they gave me a great price on my p/x.and Chris was very polite and took me on a good test drive
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A. A.
2 Mar 2024
Verified reviewExcellent customer service throughout.
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A. A.
2 Mar 2024
Verified reviewThey had the car I wanted, and the service I received was first rate.
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A. A.
2 Mar 2024
Verified reviewThey had the car I wanted, and the service I received was first rate.
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A. A.
2 Mar 2024
Verified reviewWe recenty purchased a Peugeot 2008 and traded in our old vehicle, the sales representative George was very friendly and it was a pleasure purchasing our vehicle from Bristol Street Motors. The after sales contact has been very good as well.
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A. A.
2 Mar 2024
Verified reviewVertu Land Rover Guiseley were fantastic because they dealt with my purchase, and part exchange, from start to finish with no hiccups or drama's. Excellent service from the sales team and I'm sure the aftersales service will be excellent too.
Reviews displayed in chronological order