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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
23 Mar 2024
Verified reviewIt was the best service I've had in 60 years buying cars
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A. A.
23 Mar 2024
Verified reviewMy experience at Bristol Street Motors Citroen Nottingham was memorable because Al looked after us really well and was very professional. We are also very happy with our lovely car!
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A. A.
23 Mar 2024
Verified reviewThe experience at Bristol Street Motors Vauxhall Sunderland was fantastic because of level of attention my car received, and the comprehension that was offered to me about the finance package.
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A. A.
23 Mar 2024
Verified reviewVery good, great service. I would recommend.
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A. A.
23 Mar 2024
Verified reviewFantastic experience buying a car from Bristol Street Motors in Banbury. Thank you so much to the staff and particularly to Verity-Rose for her kindness, hard work and compassion. We would highly recommend this place. We felt cared for and listened to and we enjoyed the experience of buying a car. The car is almost immaculate, considering it's 4 years old! Very pleased with the car and the experience of buying it. We'll be back for the service next year. Thanks again. Pippa and Jason
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A. A.
23 Mar 2024
Verified reviewExcellent!
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A. A.
23 Mar 2024
Verified reviewExcellent experience!
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A. A.
23 Mar 2024
Verified reviewExcellent
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A. A.
23 Mar 2024
Verified reviewBen and Keith were very supportive and professional throughout.
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A. A.
23 Mar 2024
Verified reviewSo very helpful and all options fully explained. The sales person I had, Harmon was very good and understanding of my situation
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A. A.
23 Mar 2024
Verified reviewVery helpful and delivered great service.
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A. A.
23 Mar 2024
Verified reviewLovely car lovely service very good and friendly company little too far away for regular service but have dealt with Honda since 2007 and this was my third CRV greats cars
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A. A.
23 Mar 2024
Verified reviewI was very impressed by the service I received from Chris Boyd on the day we were in and then when we were picking the car up the staff could not have been more helpful Jonathan was also very helpful
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A. A.
23 Mar 2024
Verified reviewMacklin Motors Hyundai Edinburgh West were really helpful and I'd recommend them because Ahmad the sales rep and Darren the Manager could not have been more helpful from start to finish .They sourced the car l wanted from another branch and had it delivered to their branch for me.In this day and age it was so refreshing to deal with people who actually value their customers as opposed to just trying to sell you a product.l would no hesitation in recommending Macklin Motors if all their staff are as good as Ahmad and Darren.and although l live 300miles from Edinburgh l will definitely be using them from on.
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A. A.
23 Mar 2024
Verified reviewOverall a very pleasant experience and a welcome change from other dealerships I visited
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A. A.
23 Mar 2024
Verified reviewHappy with purchase, salesperson friendly, patient and knowledgeable. Car well prepared and handover straight forward. Contacted following day by salesperson making sure everything was ok. All in all very good
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A. A.
22 Mar 2024
Verified reviewGreat, there is a variety of cars to choose from within budget, I was well looked after and I would say they are reliable as I have not had any issues with the car since.
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A. A.
22 Mar 2024
Verified reviewI've now had 3 cars from Bromley Bristol street motors. Staff are friendly and welcoming. Wouldn't go anywhere else.
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A. A.
22 Mar 2024
Verified reviewJohn the sales rep and the sales manager give me a perfect comfortable service definitely will go back when I need a new car .
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A. A.
22 Mar 2024
Verified reviewThe experience at Vertu Honda Bikes Nottingham was great because my enquiry was handled very well by Damien, I wasn't offered finance but I enquired myself there weren't any pushy tactics. All in all a very relaxed procedure to purchase the bike I wanted in the end. Damien explained everything and nothing was rushed, a credit to your Nottingham branch
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