Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
26 Mar 2024
Verified reviewVery happy with the purchase of my car
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A. A.
26 Mar 2024
Verified reviewExcellent dealership to buy from. Starting with intial contact via email and phone right through to buying and driving my new car away. There was no pressure to buy and I was offered the same amount on my part exchange as I was offered elsewhere.
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A. A.
26 Mar 2024
Verified reviewVery welcoming with excellent service, nothing was too much trouble.
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A. A.
26 Mar 2024
Verified reviewGreat experience. Went out to look at a vehicle & ended up buying
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A. A.
26 Mar 2024
Verified reviewVery good customer service. Excellent attitude and helpful with all aspects of the purvhase
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A. A.
26 Mar 2024
Verified reviewFriendly, confidence inspiring, and dealt with my followup queries to satisfaction.
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A. A.
26 Mar 2024
Verified reviewI found the whole experience excellent. The salesman Jamie Morgan looked after us perfectly through out the whole process. I am very pleased with the Jazz Hybrid that I bought.
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A. A.
26 Mar 2024
Verified reviewAaron Naraido went above and beyond to get me the right car that was to my Specification. He knows the Company inside out and is very professional and helpful. Not only have I bought my car from Aaron my other 2 sons have also bought cars from him. I felt looked after while going through the buying process. I even felt like royalty as I drove the car out of the showroom. Would highly recommend to anyone.
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A. A.
25 Mar 2024
Verified reviewExtremely knowledgable and friendly staff, we are delighted with our vehicle and the service received.
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A. A.
25 Mar 2024
Verified reviewVery good, great service. I would recommend.
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A. A.
25 Mar 2024
Verified reviewGreat experience before and after the purchase. Very helpful staff.
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A. A.
25 Mar 2024
Verified reviewGreat service would recommend
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A. A.
25 Mar 2024
Verified reviewThey can provide a complete service to the customer.
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A. A.
24 Mar 2024
Verified reviewOur experience with bristol street motors was great, it hasn't been easy to find the car to suit my needs untill we went to Bristol Street Motors at Ilkeston . They were so friendly and put me at ease. and then we were helped to find the perfect car. The after care has been great too. They phoned to see if everything was ok and if we were happy with our purchase. We will definaltely be returning when we need a new car.
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A. A.
24 Mar 2024
Verified reviewGreat professional care from everyone
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A. A.
24 Mar 2024
Verified reviewGreat customer service and felt less like a sale and more like a conversation where any concerns could be addressed and resolved.
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A. A.
24 Mar 2024
Verified reviewGreat dealership staff are fab and never hassle you you can browse at your leisure would fully recommend to anyone.
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A. A.
23 Mar 2024
Verified reviewI'd definitely recommend Bristol Street Motors Vauxhall Sunderland CV because jon helped me through every process and has to be the nicest guy about 100 percent reccomend
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A. A.
23 Mar 2024
Verified reviewCompletely satisfied with whole experience
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A. A.
23 Mar 2024
Verified reviewRichard Cooper was very professional, as always. Thanks Richard!
Reviews displayed in chronological order