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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
28 Mar 2024
Verified reviewI recommend Land Rover Bradford, because Jack Howden wasn't pushy and listened to what I wanted. Excellent.
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A. A.
27 Mar 2024
Verified reviewBuying a car at Bristol Street Motors in Gloucester was a stress free process due to the patience and expertise of the member of the sales team who spent a great deal of time ensuring that i was completely satisfied with my new vehicle.
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A. A.
27 Mar 2024
Verified reviewThe staff at Bristol Street Motors Ford Worcester were good because they were friendly and welcoming. Andrew explained any of the car specifics in terms that made sense and allowed us to ask as many questions before purchasing without feeling pressured. Gave a very clear test drive and kept us in the loop with when paperwork would need to be completed.
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A. A.
27 Mar 2024
Verified reviewI have dealt with dealerships before and Bristol street have exceeded those experiences, would definitely recommend
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A. A.
27 Mar 2024
Verified reviewThe sales team (John and Alexa were really helpful and the Puma was exactly what we wanted.
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A. A.
27 Mar 2024
Verified reviewFriendly, helpful & professional sales team. Would recommend looking at what they have to offer if you're looking for a new vehicle.
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A. A.
27 Mar 2024
Verified reviewBrilliant customer care, from start to finish. I felt confident from the first phone call speaking to Daniel Day, to test driving the car and patiently going through all the paperwork and picking up my new car. The care shown by Daniel and Elliot for organising a lift home and back. That was gratefully appreciated. Having bought my previous 2 cars from this garage I knew I would go back there. I was not disappointed. Well done .... again !
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A. A.
27 Mar 2024
Verified reviewVery satisfactory
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A. A.
27 Mar 2024
Verified reviewthe sales person was very friendly and helpful. a very nice young Man, we had a test drive and he explained all about the car.
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A. A.
27 Mar 2024
Verified reviewRelatively pain free - excellent pricing and customer service - just check the interior valet next time please. There was some food/waste material down one side of the driver's seat but the car was otherwise immaculate.
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A. A.
27 Mar 2024
Verified reviewHad an absolutely stellar experience snagging a Ford Transit from Hardip over at Bristol Street Motors Ford Orpington. From the get-go, Hardip made the whole process smooth as silk, offering guidance and insights that were spot on. The level of service was top-notch, and walking out with the keys felt like a breeze. Highly recommend Hardip and the team if you're looking to get behind the wheel without the hassle!
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A. A.
27 Mar 2024
Verified reviewExcellent service.
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A. A.
27 Mar 2024
Verified reviewGreat service from start to finish.
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A. A.
27 Mar 2024
Verified reviewVery helpful,very efficient and knowledgeable.
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A. A.
27 Mar 2024
Verified reviewPolite, considerate and professional.
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A. A.
27 Mar 2024
Verified reviewAwesome friendly personal attention from start to finish
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A. A.
27 Mar 2024
Verified reviewExcellent choice of used vehicles and smooth transaction to buy
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A. A.
27 Mar 2024
Verified reviewTOTAL EXPERIENCE SUPERB
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A. A.
26 Mar 2024
Verified reviewvery helpful. Found vehicle immediately to meet my needs
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A. A.
26 Mar 2024
Verified reviewExcellent service from nice people.
Reviews displayed in chronological order
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