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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
31 Mar 2024
Verified reviewWe bought a used Honda from Vertu Honda and couldn't be happier with the overall experience. The salesman Andy, was outstanding - he explained our options, showed us the vehicle and it's functions, and accompanied us on a test drive. We love the car and are so pleased that Andy found it for us.
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A. A.
31 Mar 2024
Verified reviewGreat experience
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A. A.
31 Mar 2024
Verified reviewMy experience with Bristol Street Motors has always been excellent. Mark Selby, salesperson, will go above and beyond to ensure that the vehicle identified is purchased. Their service plan, service and mot departments are second to none I will always use and recommend Bristol Street Motors to family and friends. Thank you BSM
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A. A.
31 Mar 2024
Verified reviewAwesome
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A. A.
30 Mar 2024
Verified reviewGreat fun buying my car, responsive to my needs and took time explaining everything. No hard sell tactics, allowed to change my mind without recourse.
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A. A.
30 Mar 2024
Verified reviewvery good
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A. A.
29 Mar 2024
Verified reviewI have bought four cars from them over the last 11 years. Never had a problem with any purchase. They are friendly and listen to what you actually want. No pushy salesmen.
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A. A.
29 Mar 2024
Verified reviewGreat experience, staff are all friendly and helpful. Cars are prepared to a really high standard.
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A. A.
29 Mar 2024
Verified reviewVery well ibdeed
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A. A.
29 Mar 2024
Verified reviewQuality and Fast
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A. A.
29 Mar 2024
Verified reviewRich Cooper - Fantastic Service The reason I now only deal with Rich Cooper is that he provides first class customer service, always puts my needs first and makes the entire experience a smooth and simple one. Don't hesitate to visit or call the garage and ask for Rich Cooper by name, you won't regret it.
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A. A.
29 Mar 2024
Verified reviewgreat sales people , no presure selling tactic used here freindly people and answer every question in detail even the ones you havent thought to ask great guys will buy again here
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A. A.
28 Mar 2024
Verified reviewexcellent
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A. A.
28 Mar 2024
Verified reviewI had amazing service nothing was too much trouble I was very well looked after The car arrived in perfect condition.
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A. A.
28 Mar 2024
Verified reviewgreat company
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A. A.
28 Mar 2024
Verified reviewVery easy
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A. A.
28 Mar 2024
Verified reviewSmooth from start to finish.
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A. A.
28 Mar 2024
Verified reviewExcellent vehicles, excellent knowledge, really friendly and non pushy staff.
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A. A.
28 Mar 2024
Verified reviewGood service a d good value Thanks to Jordan for all the phone calls and emais, keeping in touch to make the sale. I travelled over 200 mes from Scotland, because of the great deal I was offered by Jordan
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A. A.
28 Mar 2024
Verified reviewGreat sales team; happy to explain and show you cars. I was interested in the Honda range and was signed up within 24 hours of being in the showroom.
Reviews displayed in chronological order
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