Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
4 Apr 2024
Verified reviewWas very impressed with Ajay the sales person...refreshingly not pushy...
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A. A.
4 Apr 2024
Verified reviewa thoroughly detailed and hassle free purchase dealing with attentive staff who listen to you and do all they can to assist in a smooth and joyful experience of purchasing a vehicle
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A. A.
4 Apr 2024
Verified reviewGreat experience, Mark was informative and helpful. He was professional and ensured everything was prepared for me.
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A. A.
4 Apr 2024
Verified reviewGreat customer service
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A. A.
4 Apr 2024
Verified reviewMy experience was Ist rate , Blake is an excellent and responsive salesman
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A. A.
4 Apr 2024
Verified reviewVery pleased with the way I was delt with wouldn't hesitate in returning
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A. A.
4 Apr 2024
Verified reviewThe salesman Peter was polite, helpful, gave me time to try different cars . He offered advice and was not at all pushy . It helped me decide which car suited me best. I will go back again if I want to change the car in future.
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A. A.
4 Apr 2024
Verified review10/10
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A. A.
4 Apr 2024
Verified reviewExcellent service, very friendly and welcoming staff! Just brilliant!
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A. A.
4 Apr 2024
Verified reviewFirst rate service, very professional, would gladly buy from Stuart again
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A. A.
4 Apr 2024
Verified reviewGreat friendly professional service as we purchased our new car.
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A. A.
4 Apr 2024
Verified reviewFirst class sales team
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A. A.
4 Apr 2024
Verified reviewKieran was a star sorting everything out for me from the first phone call till I went to pick the car up thanks a lot
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A. A.
3 Apr 2024
Verified reviewWill was very professional and very informative with great customer service and made me feel at ease through all the whole procedure of purchasing my new car. I can't thank him enough for explaining everything so well and advising me with the correct information.
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A. A.
3 Apr 2024
Verified reviewExcellent experience
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A. A.
3 Apr 2024
Verified reviewGreat service - lots of help and advice but not pushy. And very happy with our car!
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A. A.
3 Apr 2024
Verified reviewIt met exactly what we needed in a hospitable and timely way.
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A. A.
3 Apr 2024
Verified reviewGreat service from Tobias, really friendly and helpful
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A. A.
1 Apr 2024
Verified reviewFantastic service we will always return to ilkeston
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A. A.
31 Mar 2024
Verified reviewgreat service
Reviews displayed in chronological order