Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
25 Apr 2024
Verified reviewGood
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A. A.
25 Apr 2024
Verified reviewPerfect, great customer service.
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A. A.
24 Apr 2024
Verified reviewfirst class
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A. A.
24 Apr 2024
Verified reviewDelighted with the service I received and also the deal. Would certainly have no hesitation in buying from them again.
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A. A.
24 Apr 2024
Verified reviewA* service, brilliant staff who listened to my needs and made the whole process as easy and seamless as possible.
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A. A.
24 Apr 2024
Verified reviewA nice, helpful company. Got my second car through vertu and had a good experience on both times. Newcastle honda branch highly recommended. Amazing staff that looks after you from start to finish.
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A. A.
24 Apr 2024
Verified reviewMacklin Motors Nissan Glasgow South were fantastic, their excellent attitude and hospitality made the entire process a breeze. They patiently listened to all my queries and doubts, answering everything clearly and ensuring I had a pleasant experience overall. Highly recommended.
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A. A.
24 Apr 2024
Verified reviewCustomer service was exemplary especially Richard and Pam. Car was beautifully clean and ready on time. Very smooth purchasing process.
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A. A.
23 Apr 2024
Verified reviewAs a long distance sale, communication was most important. I received personal videos of the vehicle by the sales representative and regular emails and phone-calls during the sale. The sales team were very friendly, polite and helpful in all things, including after-sales communications. I am 100% satisfied with the vehicle and the complete sales experience. Thankyou Vertu sales team.
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A. A.
21 Apr 2024
Verified reviewGreat friendly team, Jacob who sold the car to me was great went through everything and any questions I had he answered and found out for me. Really glad I came to bristol street.
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A. A.
21 Apr 2024
Verified reviewExcellent experience throughout. Adam your a star, I love my new car...
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A. A.
21 Apr 2024
Verified reviewThe service attitude is quite good. I am very satisfied with the sincere explanation and attitude.
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A. A.
21 Apr 2024
Verified reviewSeamless
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A. A.
21 Apr 2024
Verified reviewBrilliant all round experience.
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A. A.
20 Apr 2024
Verified reviewGreat service
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A. A.
20 Apr 2024
Verified reviewExcellent experience and everything made clear
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A. A.
20 Apr 2024
Verified reviewFinlay was the best car salesman I have ever encountered. The car is perfect and exactly what we hoped for.
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A. A.
20 Apr 2024
Verified reviewPleasant experience from start to finish
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A. A.
20 Apr 2024
Verified reviewI found the company representative very professional throughout the transaction.
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A. A.
20 Apr 2024
Verified reviewGreat
Reviews displayed in chronological order