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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
19 Apr 2024
Verified reviewExcellent service from everyone involved in the sale of my used HR-V and subsequent support.
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A. A.
19 Apr 2024
Verified reviewgood
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A. A.
18 Apr 2024
Verified reviewThe sales staff or adviser I dealt with was helpful and professional. I had no headache purchasing my car from the day I sent an email expressing my interest in the car advertised until taking home felt effortless. The process was smooth and in the office the staff was friendly, we were offered drinks, and the toilets were extremely clean. They explained everything about the car and the finance process was clear. They bought us a good amount of fuel as I went with my partner which was used for a few days. I will recommend family and friends to Bristol Street Motors.
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A. A.
18 Apr 2024
Verified reviewTia and the team were very accommodating and helpful throughout the process. I enjoyed chatting with her, and she was quick with her responses and information.
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A. A.
18 Apr 2024
Verified reviewVery good service, ensured I was given a deal and for the vehicle I wanted
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A. A.
18 Apr 2024
Verified reviewExcellent from start to finish. Dave Wilkinson went above and beyond to source a vehicle that met all of my requirements and more. This was delivered from another of BSM garage for me to view at Bolton. The turnaround time to me then being able to collect the vehicle was quick and efficient and worked around my business requirements. I would highly recommend this branch
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A. A.
18 Apr 2024
Verified reviewThe experience at Bristol Street Motors Vauxhall Durham was great because James, who sold me my car was exceptional at his job. From start to finish he was there to answer any questions I had. In fact all the staff there are really friendly. They go above and beyond to help find you your perfect car. This is the 3rd car I have bought from them. I wouldn't go anywhere else. I get all my services and mot done there too. They really do look after you and provide a 1st class service.
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A. A.
18 Apr 2024
Verified reviewGreat support and service
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A. A.
18 Apr 2024
Verified reviewChris was a friendly salesman, not pushy and explained how the car workeed
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A. A.
18 Apr 2024
Verified reviewFrom start to finish we have great communication with H, kept us in loop every step of the way, very honest and will definitely recommend Bristol Street
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A. A.
18 Apr 2024
Verified reviewI part echanged my vehicle and got a fair price for a nearly new car. They specifically found the model and the specification that I wanted. Put simply I am a happy customer and would have no hesitation in recommending them.
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A. A.
18 Apr 2024
Verified reviewVery pleasant
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A. A.
18 Apr 2024
Verified reviewGood service
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A. A.
18 Apr 2024
Verified reviewExceptional service, friendly and helpful staff.
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A. A.
18 Apr 2024
Verified reviewI would recommend. Bristol Street Motors as the car I Bought from them meets all my needs .The sales staff were very helpful .so overall very satisfied thanks .
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A. A.
18 Apr 2024
Verified reviewGood price car and good range of cars to choose from. Mainly great experience apart from poor communications regarding handover.
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A. A.
18 Apr 2024
Verified reviewThe experience at Bristol Street Motors Ford Macclesfield was fantastic because staff are friendly, very helpful. Explained everything. Couldn't ask for any more.
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A. A.
18 Apr 2024
Verified reviewA Good buying experience
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A. A.
18 Apr 2024
Verified reviewexcellent service from Lee, every step of the process clearly expalined with no sale pressure, good PX deal kept updated and on handover vehicle controls explained and pleasant professional experience
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A. A.
18 Apr 2024
Verified reviewExcellent service both online over the phone and delivery and pick up of my trade in.
Reviews displayed in chronological order
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