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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
28 Apr 2024
Verified reviewGreat service and buying experience
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A. A.
28 Apr 2024
Verified reviewWhen your buying a car won't leave you alone, once you have it they are not interested.
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A. A.
28 Apr 2024
Verified reviewVery helpful and polite, helped us choose the car that suited all our needs
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A. A.
28 Apr 2024
Verified reviewBristol Street Motornation Tamworth is how all car dealerships should be! Right from first contact I was treated with courtesy and a genuine desire to find the right car for me. The staff are absolutely first class and the options of vehicles were shown to me in a very non-pushy manner which I really appreciated. Everything was very well explained and all the paperwork was there for me to take on handover. The vehicle was presented in great condition, very clean and well prepared and I am more than happy with my purchase. Not even the curve ball that I threw in (I wanted to keep my old numberplate) phased them and they dealt with the whole transaction with professionalism and good humour. Highly recommended, I know where I will be going back to for my servicing and next car (not for a while though, I'm enjoying my new car).
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A. A.
28 Apr 2024
Verified reviewNo pressure, no hassle just friendly and efficient staff. Never had a problem always respectful. have always used and always will.
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A. A.
28 Apr 2024
Verified review5 Star
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A. A.
28 Apr 2024
Verified reviewAndreas was amazing would definitely recommend as he made me buying my Mercedes A class very easy and smooth, left a smile on my face and do not regret y purchase one bit
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A. A.
28 Apr 2024
Verified reviewI had an excellent experience and the service I received was exceptional. Kirsty led me through the process and the car was exactly as described and prepped to the highest standard. Thank you.
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A. A.
28 Apr 2024
Verified reviewExcellent service before, during and after the sale
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A. A.
28 Apr 2024
Verified reviewVery polite and professional on all aspects of purchasing of vehicle. All staff are very helpful from start to finish.
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A. A.
28 Apr 2024
Verified reviewTamworth has a Great Professional Team who give great customer service and Bristol Street Motors should be proud to employ them as nothing you ask it too much trouble.
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A. A.
28 Apr 2024
Verified reviewExcellent service and first class car. The purchase was easy and straight forward.
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A. A.
28 Apr 2024
Verified reviewExcellent customer service and my car was presented in tip top condition
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A. A.
28 Apr 2024
Verified reviewGreat service and price , very happy
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A. A.
28 Apr 2024
Verified reviewRos was absolutely amazing couldn't of been anymore help and gave me the best possible deal
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A. A.
28 Apr 2024
Verified reviewEXCELLENT SERVICES AND FRIENDLY STAFF
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A. A.
28 Apr 2024
Verified reviewGreat experience, unlike other retailers!
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A. A.
26 Apr 2024
Verified reviewAlways proffesional and helpful
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A. A.
25 Apr 2024
Verified reviewThe guys at Honda were extremely helpful and pleasant to talk too. They didn't mess us around with different quotes and finance options they listened to what we wanted and needed and then did their very best to accommodate. They even managed to keep our 5 year old entertained while we sorted the details. Great experience and would definately recommend to friends and family.
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A. A.
25 Apr 2024
Verified reviewFrom start to finish was kept informed
Reviews displayed in chronological order
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