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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
28 Apr 2024
Verified reviewExcellent. Would recommend to anyone.
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A. A.
28 Apr 2024
Verified reviewGood.
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A. A.
28 Apr 2024
Verified reviewGreat overall experience.
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A. A.
28 Apr 2024
Verified reviewBrilliant experience. Everything was thoroughly explained to me from the car's features, to finance and service options and beyond. We were really taken care of and always felt like no question was too silly or too much trouble for them to answer. When I had questions after leaving the dealership I was able to email them and responses were quick and thorough.
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A. A.
28 Apr 2024
Verified reviewThe team are always there to help, informative and professional
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A. A.
28 Apr 2024
Verified reviewVery friendy and p[professional service
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A. A.
28 Apr 2024
Verified reviewI have purchased 4 cars from Bristol Street over the years. Have always been delighted with the modern showrooms, friendly, knowledgeable staff in all departments and d the free coffee !
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A. A.
28 Apr 2024
Verified reviewvery good
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A. A.
28 Apr 2024
Verified reviewI would recommend Bristol Street Motors Ford Stafford to friends and family because from the minute I stepped foot in the dealership I was looked after a guy called Ryan. He was so lovely and explained everything to me. Nothing was ever a problem to him. He went above and beyond his job role
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A. A.
28 Apr 2024
Verified reviewExcellent. Salesperson v good.
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A. A.
28 Apr 2024
Verified reviewmy experience with bristol street motors was top notch i had no problems with them i saw a car i liked i had a test drive in it i loved every minute driving the car and i wanted straight away so a massive thankyou to bristol motors and also to jack who helped me all the way 10/10 custumer service and his help for getting me my new car so thankyou
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A. A.
28 Apr 2024
Verified reviewvery good and helpful with the car and the customer survive are brilliant to
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A. A.
28 Apr 2024
Verified reviewEmilian was very helpful and made sure I got a suitable new car to suit my needs. He explained everything clearly and made sure I was happy with the vehicle when I came to collect it.
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A. A.
28 Apr 2024
Verified reviewGood purchasing experience
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A. A.
28 Apr 2024
Verified reviewWas overall very happy with the experience. Ryan was very helpful explaining the information about the car and packages. Tom checked in on me on Ryan's day off. Ryan checked in on me a few days after getting my car to see how I was getting on and to make sure everything was ok, etc. Very good service.
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A. A.
28 Apr 2024
Verified reviewGreat servicing, Great finance options for new and used cars. All togather its a great place to get your car.
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A. A.
28 Apr 2024
Verified reviewVery Happy
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A. A.
28 Apr 2024
Verified reviewExcellent from start to finish
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A. A.
28 Apr 2024
Verified reviewFantastic salesman, knowledge of vehicles and outstanding customer support. Phil couldn't have done a better more professional Job. He helped me through the while experience, from test driving to handover.
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A. A.
28 Apr 2024
Verified reviewI needed an automatic car and was shown two in my price range and given all the help I needed to make my final choice.
Reviews displayed in chronological order
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