Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
16 May 2024
Verified reviewxxxx
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A. A.
16 May 2024
Verified reviewThe website was easy to navigate. Interaction with the dealership has been second to none. It has been a great experience buying my new car. I would definitely recommend this dealership, even if it is out of your area, as it has been for me. Many thanks to Nigel and Gemma.
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A. A.
15 May 2024
Verified reviewLovely experience, Micheal my sales consultant was very lovely and went the extra mile for me without being pushy.
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A. A.
15 May 2024
Verified reviewWe use Bristol Street Motors SEAT Darlington because we always get an excellent service. We have bought our last 4 cars from them and always get good service from Andy Rea the sales agent. Each time we decide to change our car Andy is always on the look out for stock before we actually tell him we want to change, and as we like a certain type of car for the right price he knows what to discount and what we'd be interested in. We have brought all our cars here for servicing as the staff are so friendly, happy to help and the service plans are very reasonably priced.
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A. A.
15 May 2024
Verified reviewThis was my first time using Macklin Motors. I must admit it went very smoothly. The sales person was friendly and knew his stuff and explained everything in full. He made as much time as we needed to go through everything and we are very pleased with our lovely car.
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A. A.
15 May 2024
Verified reviewI have used Honda Vertu for over 20 years and have never had to complain about the service I have received. The staff are very professional yet friendly and nothing is too much trouble the vehicles are always immaculate and handed over with pride. I would have no problem recommending them to anyone without hesitation.
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A. A.
15 May 2024
Verified reviewEverything went as it should. Really good team at garage, made you feel important and all very friendly.
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A. A.
15 May 2024
Verified reviewI can not recommend Rodger from Seafield branch enough was honest and truly went above and beyond 10 out of 10
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A. A.
15 May 2024
Verified revieweasy site to see the vehicle's on offer ,no pushy sales people just good advise.
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A. A.
14 May 2024
Verified reviewExcellent from start to finish with excellent aftercare.
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A. A.
14 May 2024
Verified reviewGreat service and lovely staff.
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A. A.
14 May 2024
Verified review10/10
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A. A.
14 May 2024
Verified reviewVery good
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A. A.
14 May 2024
Verified reviewExcellent. Sales person Jon Paul was really helpful all through the purchase process
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A. A.
14 May 2024
Verified reviewGreat car at a fair price, backed by very good customer service, particularly Ryan.
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A. A.
14 May 2024
Verified reviewFantastic dealership. The best I've ever dealt with
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A. A.
14 May 2024
Verified reviewGreat staff and great service.
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A. A.
14 May 2024
Verified reviewAll round friendly honest and very helpful, relaxed and easy to speak to ,
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A. A.
14 May 2024
Verified reviewdealt with by vey competently and professionally but had to wait after appointment times to be seen.
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A. A.
14 May 2024
Verified reviewGreat car, great team. Would highly recommend. No hard sell, just polite, friendly and professional. Saon went the extra mile. Thoroughly pleased with the whole experience
Reviews displayed in chronological order