Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
22 May 2024
Verified reviewThe attention and care I get is awesome, no matter what kind of car I buy.
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A. A.
22 May 2024
Verified reviewHad a good experience with the quality of the used car i purchased and the staff from Sales to reception
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A. A.
22 May 2024
Verified reviewTop experience, all the way through, with grateful thanks to Zara, who took time and patience with me, explaining all the cars features - difficult as I am not great with tech! So top marks to Zara!
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A. A.
22 May 2024
Verified reviewI'd recommend Bristol Street Motors Hyundai Peterlee because of the friendly and helpful staff. I was introduced to Andy who was very welcoming with a fantastic attitude. I was grateful for his advice and knowledge which helped me throughout the sales process. Andy never pushed me or tried to rush me into buying anything I was unsure about, which complimented his friendly and professional character.
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A. A.
22 May 2024
Verified reviewVery positive. Staff listen to your needs and deliver on their promises.
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A. A.
22 May 2024
Verified reviewgood services
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A. A.
22 May 2024
Verified reviewExcellent experience start to finish - Euan was a superhero
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A. A.
22 May 2024
Verified reviewvery good interaction with the salesperson
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A. A.
22 May 2024
Verified reviewI received excellent service from Tom, the salesman and I am very happy with my new car!
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A. A.
22 May 2024
Verified reviewMy experience at Bristol Street Motors Vauxhall Chesterfield was cracking because got the car I wanted
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A. A.
22 May 2024
Verified reviewI was met at the entrance with handshake and smiled that experience alone made me feel proud about the dealership. Good customer service and welcome approach was excellent .
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A. A.
22 May 2024
Verified reviewLooking for a new or used car? You won't go wrong using these guys!
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A. A.
22 May 2024
Verified reviewExcellent service over the last almost 20 years. The whole team are super responsive, helpful and friendly. I would and have recommended them to friends and family.
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A. A.
22 May 2024
Verified reviewMusa was an exceptionally helpful sales person. Thanks very much for all your help.
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A. A.
22 May 2024
Verified reviewThe salesperson Archie was professional, helpful and friendly. Shame the service department did not check the car thoroughly as it had a faulty battery on delivery. However with the help of Archie the matter was resolved satisfactorily.
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A. A.
22 May 2024
Verified reviewI'd recommend Bristol Street Motors Nissan Derby to a friend for several reasons. Firstly, their customer service is top-notch. From the moment you walk in, you're greeted warmly and treated with respect. The staff is knowledgeable and attentive, always ready to assist without being pushy.Additionally, Bristol Street Motors Nissan Derby offers competitive pricing and flexible financing options, making it easier for customers to find a vehicle that fits their budget.
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A. A.
22 May 2024
Verified reviewGreat dealership with friendly helpful staff.
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A. A.
22 May 2024
Verified reviewWe were very well looked after by Sunil Savio. He was very pleasant , answered all our questions & found us the car to suit our needs. Thank you
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A. A.
22 May 2024
Verified reviewLooking for a new or used car? You won't regret using these guys!
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A. A.
22 May 2024
Verified reviewStraight forward, easy process with helpful accommodating staff and no hard selling.
Reviews displayed in chronological order