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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
6 Jun 2024
Verified reviewFirst class
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A. A.
6 Jun 2024
Verified reviewExcellent service from Earl on choosing the perfect car for us!
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A. A.
6 Jun 2024
Verified reviewMy experience with Bristol Street Motors has been extremely good. I will be happy to buy from them again. I have already recommended them to a friend. Phil, the sales rep has been so helpful in every respect including follow up help with my questions. I highly recommend Bristol Street Motors.
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A. A.
6 Jun 2024
Verified reviewExcellent. Courteous staff, who were very patient if we didn't understand anything. No hassle with anything.
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A. A.
6 Jun 2024
Verified reviewGreat friendly service
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A. A.
6 Jun 2024
Verified reviewFrom identifying the vehicle at Vertu's Macclesfield site, to speaking to Nottingham (Honda) and making one trip to complete the paperwork and collect the car, everything was smooth and thorough. Sales reps at both sites were very helpful and explained everything thoroughly. Vehicle was well prepared.
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A. A.
6 Jun 2024
Verified reviewGood service given by Used sales team specially by Lloyd and Ash.
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A. A.
6 Jun 2024
Verified reviewThe sales Rep Natalie at Sunderland Honda was fantastic from the first engagement , showed us in great detail the cars features , warranty and service plans , got us a great px deal on our car , she made the whole process easy, on collection the car was stunning all polished up , she even helped me change my private reg and had new plates made up free of charge , possibly the best car purchase i have made in over 40 years buying cars , Thank you Natalie and Vertu Honda Sunderland.
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A. A.
5 Jun 2024
Verified reviewI had a brilliant experience and my salesperson Daniel was incredibly efficient, friendly and provided outstanding service. The vehicle I purchased was exactly suited to my needs and I am delighted with the purchase. Thanks Daniel!
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A. A.
5 Jun 2024
Verified reviewMy experience was great. Craig Hayes managed to find the car I was after, sort out a settlement on my old car for part exchange and I received my new car in fantastic condition just 2 weeks later.
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A. A.
5 Jun 2024
Verified reviewFriendly, professional and welcoming
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A. A.
5 Jun 2024
Verified reviewa good all round service
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A. A.
5 Jun 2024
Verified reviewvery good
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A. A.
5 Jun 2024
Verified reviewExtremely happy customer got the car I wanted . Found Colby to be most helpful explained everything thoroughly to me. Had a problem after getting the car but was quickly and efficiently sorted quickly. Would definitely deal with Colby again or any of the staff there
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A. A.
5 Jun 2024
Verified reviewAndrew Nichols very good in sales departament
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A. A.
5 Jun 2024
Verified reviewExcellent service, everything kept very simple!!!
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A. A.
5 Jun 2024
Verified reviewVery good customer service, friendly and helpful staff couldn't fault them at all
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A. A.
5 Jun 2024
Verified reviewexcellent service with clear explanations of car and finance options. Very friendly, experienced and professional staff in all areas. This is the 3rd car we've purchased from them and we've had no problems. Know we can call anytime with a query.
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A. A.
4 Jun 2024
Verified reviewSo helpful, cleaned the car so well, even went through all the car features as I am learning to drive again and was advised to get my own car. Harman was a great salesman very kind and lovely guy, made us coffee too went through everything and made sure we were happy with everything. Very supportive and looked after us throughout. They are all nice and kind there. Would highly recommend them to anyone 👍
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A. A.
4 Jun 2024
Verified reviewVery good customer service and good choice of cars. Staff are very helpful. Highly recommend.
Reviews displayed in chronological order
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