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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
4 Jun 2024
Verified reviewAmazing service.
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A. A.
4 Jun 2024
Verified reviewFirst time buying online, excellent service the car was delivered to my door by Will the salesman who had kept in touch with me throughout the process. Excellent customer service.
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A. A.
4 Jun 2024
Verified reviewI'd endorse Vertu Land Rover Nelson because they were professional at all times and really welcoming. Made it easy to make my purchase, waa very helpful to answer my queries. I would highly recommend any family or friends to definitely purchase they vehicle from here. You will not be disappointed. Oliver Smith and the manager unfortunately whos name I forgot. They both were so grateful and I appreciate all they help. As I purchased this vehicle with my toddler who was not the one to sit down the last at the desk provided us with hot drinks he loved the hot chocolate. Thank you
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A. A.
4 Jun 2024
Verified reviewMy experience at Bristol Street Motors Peugeot Northampton was cracking because Stephen and Ameet handled the whole buying experience quickly, professionally and, above all, friendly! I was delighted with the car and the service shown by everyone at Bristol St Motors.
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A. A.
3 Jun 2024
Verified reviewEasy process and in depth knowledge from samer. He done a brilliant job and was able to answer any questions I had.
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A. A.
3 Jun 2024
Verified reviewBristol Street Motors Peugeot Launceston were great - Josh did an amazing job from start to finish. It was nice to have a friendly relationship with the dealer and all of the help was definitely appreciated. Thank you guys!
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A. A.
3 Jun 2024
Verified reviewThe vehicle I was looking for wasn't actually a Vauxhall but luckily the make an model appeared in their inventory, the sales team there were very accommodating, Dan who was my contact managed to arrange a test drive quickly for me and I deposited a fully refundable reserve with no pressure, I discussed services and warranty as that was a concern for me with second hand vehicle but they were able to provide me a great deal with plenty of optional extras. I hopefully won't need another car for the foreseeable future, but if I did I would use Bristol Street Motors again, although it may not be the same branch because of location but the experience has been nicer than expected, And the additional services you can buy do make it well worth looking into. Many thanks to Dan and the team at BSM Vauxhall Waltham Cross
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A. A.
2 Jun 2024
Verified reviewexcellent customer service as always ,Alan Harrop is so good at his job totally trust him in every way to find me the right car .
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A. A.
2 Jun 2024
Verified reviewThe sales staff were very helpful and couldn't do enough for me.
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A. A.
2 Jun 2024
Verified reviewSatisfied
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A. A.
2 Jun 2024
Verified reviewReally really well looked after from start to finish
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A. A.
2 Jun 2024
Verified reviewReally well looked after from start to finish
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A. A.
1 Jun 2024
Verified reviewI had a great experience at Bristol Street Motors Ford Newcastle because they listened to my specific requirements and found me the perfect car within my budget. Holly was very attentive in making sure the vehicle was exactly what I wanted
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A. A.
1 Jun 2024
Verified reviewI recently had a fantastic experience at Bristol Street Motors Tamworth, thanks to Paul Couchman! I initially contacted them through Auto Trader for a different car, but Paul took the time to understand my needs and preferences. He quickly identified the perfect Nissan Qashqai for me, and I couldn't be happier with it. Paul's attentiveness and knowledge made the entire car buying process smooth and enjoyable. He wasn't pushy at all, and I felt confident and comfortable throughout. I highly recommend Bristol Street Motors Tamworth and Paul Couchman to anyone looking for a new car. They truly go the extra mile for their customers!
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A. A.
1 Jun 2024
Verified reviewAn excellent car company to purchase from. Their team is amazing.
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A. A.
1 Jun 2024
Verified reviewBristol Street Motors Nissan Chesterfield were helpful because I got a great service from Lewis, very knowledgeable on the car selection and no pushy sales kept up to date throughout the purchasing process and great after care.
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A. A.
1 Jun 2024
Verified reviewWhen buying my car, the sales team at Exeter and the mechanics at Plymouth who assessed it mechanically, did a great job. I would have no reservations about recommending Bristol Street Motors to my family and friends. A top class outfit
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A. A.
1 Jun 2024
Verified reviewExcellent experience when buying my Corsa E V. Staff knowledgable and helped to find me the right car. Very polite and courteous and I would definitely recommend this dealership.
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A. A.
1 Jun 2024
Verified reviewExcellent customer service. Completing the documentation was a smooth process, and we arewere delighted with the purchase.
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A. A.
1 Jun 2024
Verified reviewExcellent customer service! Very knowledgeable and Paul was great. All staff very friendly will be back for next Car!
Reviews displayed in chronological order
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