Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
11 Jun 2024
Verified reviewall welcome from all staff
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A. A.
11 Jun 2024
Verified reviewVertu Honda is conveniently located. Overall great service when purchasing my car. friendly staff and impressed with their commitment to going the extra mile.
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A. A.
11 Jun 2024
Verified review10/10 in all areas
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A. A.
10 Jun 2024
Verified reviewI'd suggest Vertu Honda Sunderland to a friend because the staff were brilliant I dealt with Fay she couldn't do enough to help. I had an small issue a few days later which turned out to be my fault. The car was taken in straight away even though they were busy so I would also like thank Colin and the garage staff they even gave the car a wash. Brilliant garage and staff...thanks again.
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A. A.
9 Jun 2024
Verified reviewService, knowledge and attitude towards the whole experience was excellent
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A. A.
9 Jun 2024
Verified reviewGreat all round service
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A. A.
9 Jun 2024
Verified reviewVery helpful staff & very pleased with our new Range Rover Sport.
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A. A.
8 Jun 2024
Verified reviewI have bought many vehicles from Vertu Honda Sunderland and never had a bad experience. The standard of professionalism and customer care is exemplary in every department.
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A. A.
8 Jun 2024
Verified reviewhad the car I was looking for at the best price
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A. A.
8 Jun 2024
Verified reviewQuick and easy
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A. A.
7 Jun 2024
Verified reviewAn easy company to buy from, no hassle and if you do want to buy plenty of help. This is my 4th car I have bought from Macklin, so I think that tells you I trust this company.
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A. A.
7 Jun 2024
Verified reviewExcellent service all the way through.
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A. A.
7 Jun 2024
Verified reviewi had the perfect buying experience. The staff were extremely friendly and knowledgable giving me every confidence in purchasing my dream car. 100% would recommend.
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A. A.
7 Jun 2024
Verified reviewCustomer service second to none, I would recommend to anyone
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A. A.
7 Jun 2024
Verified reviewExcellent service and so friendly, also not pushy like other garages I have dealt with before.
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A. A.
6 Jun 2024
Verified reviewGreat customer service and good value for money
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A. A.
6 Jun 2024
Verified reviewThe whole experience was easy and Holly was very efficient.
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A. A.
6 Jun 2024
Verified reviewVerey good
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A. A.
6 Jun 2024
Verified reviewGood product, well displayed, excellent staff. All and more than I could have expected.
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A. A.
6 Jun 2024
Verified reviewReally pleased with our car bought from there at a great price.
Reviews displayed in chronological order