Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
14 Jun 2024
Verified reviewMy experience at Bristol Street Motors Ford Kings Norton was positive because every question asked was answered with great explanation. Nothing was too much either.
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A. A.
14 Jun 2024
Verified reviewExtremely professional throughout the purchase of the car I purchased. I've used Peugeot Northampton before and 100% will use again.
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A. A.
14 Jun 2024
Verified reviewGreat experience. Only went to have a look and came out with a new car.
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A. A.
14 Jun 2024
Verified reviewGreat sales people everything is explained in detaul
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A. A.
14 Jun 2024
Verified reviewI had a great experience at Bristol Street Motors Ford Newcastle because they took time in listening to our needs and what we were looking for and came back with a range of cars to chose from, once we picked our car they arranged for it to be delivered to the local dealership and kept in constant contact with the progress of the car and even checked it over again when it arrived. I will definitely be using them again for another car in the future.
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A. A.
14 Jun 2024
Verified reviewA very professional team.
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A. A.
14 Jun 2024
Verified reviewMy experience at Bristol Street Motors Ford Stafford was memorable because I was well looked after by Charlie who didn't rush me or pressure me but listened to my preferences and I left with a positive experience and a car I am very happy with. I will keep going back there as I have for over 10 years now.
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A. A.
14 Jun 2024
Verified reviewWe had a very nice experience, working in customer services myself the sales person he was not pushing and very supportive and very knowledge. Thank you for the time and experience
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A. A.
14 Jun 2024
Verified reviewThe sales man mark was great o pushing just advice
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A. A.
14 Jun 2024
Verified reviewSales team were extremely helpful, friendly and listened to our needs. We brought a used vehicle, which we are very happy with it in every aspect. Highly recommend.
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A. A.
14 Jun 2024
Verified reviewThe experience at Bristol Street Motornation Tamworth was fantastic because they were quick and informative about all my options.
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A. A.
14 Jun 2024
Verified reviewhighly professional;
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A. A.
14 Jun 2024
Verified reviewBuying a second hand car from Bristol Street Motors Renault Nottingham was a good experience. Mr Brown turned buying a second hand car for us from a chore to a pleasure, I am sure others would have the same experience..
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A. A.
14 Jun 2024
Verified reviewWe had a few issues with the hand over of the vehicle but Amanda the sales manager sorted it all out for us ...we came away happy
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A. A.
13 Jun 2024
Verified reviewVertu Honda Lincoln were really helpful and I'd recommend them because everyone I met and spoke with were friendly and knowledgeable. Aaron was exceptional, answered all of my questions and chatted as though I had been a customer for years. He was understanding of what I wanted in a car, and explained the reasons why I should choose X over Y etc. I have had less than ideal experiences in the past at dealerships so it was a pleasant surprise to meet Aaron and his team who were the opposite of what I had previously known. Aaron clearly goes above and beyond for his team and customers which shows in the friendliness and banter he has with both, and for someone like myself, it goes a long way and is always appreciated. Overall I was very happy to have chosen a car from Virtu Honda Lincoln and would happily go back when needed.
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A. A.
12 Jun 2024
Verified reviewIt's been amazing experience, used cars felt like new one
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A. A.
12 Jun 2024
Verified reviewFantastic , used vertu at Scotswood Road for the past 16 years never had a problem.
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A. A.
12 Jun 2024
Verified reviewMy experience at Vertu Honda Bikes Stockton was memorable because Chris was enthusiastic about bikes and getting the right deal together that suited our needs best. The contact and professionalism was great as to be expected from a main dealer
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A. A.
11 Jun 2024
Verified reviewExcellent service from Rodger Durkin once again. Third time purchasing through him and will be back again when time to upgrade again.
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A. A.
11 Jun 2024
Verified reviewExcellent buying and selling experience.
Reviews displayed in chronological order