Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
A. A.
6 Jul 2024
Verified reviewVery easy to talk to here at Bristol street Hexham nothing is a bother
-
A. A.
6 Jul 2024
Verified reviewI'd recommend Bristol Street Motors Ford Stoke to anyone because they are super friendly and helpful.
-
A. A.
6 Jul 2024
Verified reviewMark Tottem was very help with all our purchases of vehicles
-
A. A.
6 Jul 2024
Verified reviewGreat place!
-
A. A.
6 Jul 2024
Verified reviewFirst class from start to finish
-
A. A.
6 Jul 2024
Verified reviewFabulous company great staff good after care
-
A. A.
6 Jul 2024
Verified reviewSean at bristol street in Hartlepool is brilliant a real credit to the company
-
A. A.
6 Jul 2024
Verified reviewVery good experience. Good staff.
-
A. A.
5 Jul 2024
Verified reviewI was happy with the service at Bristol Street Motors Nissan Chesterfield because the young salesman LEWIS made me feel very welcome and accommodated a quick turnaround for part ex on my existing vehicle. I don't live in the area and had driven a long way to pick up the new vehicle. Both LEWIS and EMMA made sure I had the BEST service, and the new vehicle was made available and ready to roll without any issues - a really pleasant experience and made worthwhile knowing these two cared about their product were willing to support customers and offer a great experience, it was a pleasure to have decent customer service without being over bearing. They covered every essential part of the transaction and made sure all boxes were ticked and acknowledged. GREAT SERVICE. - 5 star
-
A. A.
5 Jul 2024
Verified reviewExcellent service, competitively priced cars and good sales staff.
-
A. A.
5 Jul 2024
Verified reviewSimple and easy transaction, no heavy pressure to take up all the extras,
-
A. A.
5 Jul 2024
Verified reviewDavid Craig was excellent during the whole process of buying my new car. He explained every detail and kept in touch with important information right up until I collected my new car. Great service and very friendly.
-
A. A.
5 Jul 2024
Verified reviewGreat service , friendly and sincere
-
A. A.
5 Jul 2024
Verified reviewA good selection of the model of car I was looking for meaning I was able to find exactly what I wanted. Good customer service throughout the purchase.
-
A. A.
5 Jul 2024
Verified reviewi was looked after
-
A. A.
5 Jul 2024
Verified reviewThe staff were really welcoming and helpful and made the experience pleasant, I would definitely recommend to a friend.
-
A. A.
5 Jul 2024
Verified reviewVery good transaction Helpful, polite and informative, nothing was to much trouble.
-
A. A.
5 Jul 2024
Verified reviewThomas, and the entire team were extremely friendly and helpful. Helped us get the best deal for our new car and made sure we were left without any anxieties.
-
A. A.
4 Jul 2024
Verified reviewJust what I needed.
-
A. A.
4 Jul 2024
Verified reviewBrilliant customer service; lovely and caring staff. Very happy with my yellow Ka very happy with the way I was treated to buy a car from Bristol street motors. Even after sales service is amazing and very quick. Thank you Nicole and Sam for all the understanding you both kept for our first car purchase in the UK. Thank you both of you for guiding us through the best of what we could have had.
Reviews displayed in chronological order
Contact
Go to website
Certification
